John Winning was working in his family's century-old bricks and mortar retail business, Winning Appliances, when he saw the growth opportunity to sell whitegoods online. Despite John's enthusiasm for appliances, his family did not believe online retail could be successful, and in 2005 at just 21 years of age, John set out with a $50,000 business loan and founded a stand-alone online retail business.
Appliances Online catered to a growing market of Australians looking for an efficient, streamlined shopping experience that's affordable, convenient and hassle-free. Although the site initially catered to time-poor consumers looking for a replacement item in the Sydney area, the business' customer base has evolved to include builders, real estate property managers and renovators from all across Australia.
Expansion has occurred at every level of the business.
Appliances Online now employs over 250 people and operates nationally via its own trucks and centralised warehouses in NSW, VIC, QLD, SA, WA, NT and satellite warehouses in Heatherbrae and Canberra.
Appliances Online’s investment in customer service, technology and logistics has allowed for complete end-to-end service. Something which has been recognised and awarded nationally and internationally, when Appliances Online was awarded with Best Customers Service by the World Retail Awards in 2014. Providing exceptional customer service has been the driving force behind the success and rapid growth of the online retailer, which is now arguably one of Australia's most successful online start-ups.
Company Details
- Employees
- 52
- Founded
- -
- Address
- Sydney, Nsw 2017, Au
- Phone
- 1(300)000-500
- di****@****.com.au
- Industry
- Retail
- NAICS
-
Retail TradeMotor Vehicle and Parts DealersSporting Goods, Hobby, Musical Instrument, and Book StoresGeneral Merchandise StoresMiscellaneous Store RetailersNonstore RetailersProfessional and Commercial Equipment and Supplies Merchant WholesalersMiscellaneous Durable Goods Merchant WholesalersMiscellaneous Nondurable Goods Merchant WholesalersOther Motor Vehicle DealersAutomotive Parts, Accessories, and Tire StoresSporting Goods, Hobby, and Musical Instrument StoresDepartment StoresGeneral Merchandise Stores, including Warehouse Clubs and SupercentersOther Miscellaneous Store RetailersVending Machine OperatorsDirect Selling EstablishmentsRecreational Vehicle DealersMotorcycle, Boat, and Other Motor Vehicle DealersAutomotive Parts and Accessories StoresTire DealersSporting Goods StoresHobby, Toy, and Game StoresSewing, Needlework, and Piece Goods StoresPet and Pet Supplies StoresArt DealersManufactured (Mobile) Home DealersAll Other Miscellaneous Store RetailersFuel DealersOther Direct Selling EstablishmentsBoat DealersMotorcycle, ATV, and All Other Motor Vehicle DealersMusical Instrument and Supplies StoresWarehouse Clubs and SupercentersAll Other General Merchandise StoresTobacco StoresAll Other Miscellaneous Store Retailers (except Tobacco Stores)
- Keywords
- Ecommerce.
- HQ
- Sydney, NSW
Appliances Online Questions
Appliances Online's helpline number is 1(300)000-500
Appliances Online's website is http://www.appliancesonline.com.au
Appliances Online's LinkedIn profile is https://au.linkedin.com/company/appliances-online
Appliances Online has
52 employees.
View email and phone details for 52
employees at Appliances Online.
Appliances Online's industry is
Retail
Appliances Online's top competitors are
E&s,
Winning Appliances,
Winning Academy,
Fisher & Paykel Appliances,
Appliances Connection,
Winning Group,
Kogan.com,
Transindia Group,
Breville | Sage,
Winning Services.
Appliances Online's support email address is digital@appliancesonline.com.au
Appliances Online's categories are Retail
Appliances Online's founding year is 2005
