Blackguard

What’s the Blackguard difference? Let’s face it – Just like calling your Internet Service Provider or the bank, nobody actually enjoys calling the IT Helpdesk. You’re calling because you have a problem and need it fixed right away. Or better yet, have it fixed before it becomes an issue! Here’s where Blackguard steps in – We absolutely get it. Our sole mission and purpose for existing is solving your IT headaches and providing solutions. It can be a confusing world with all the various acronyms floating around, AI generated content and the latest tech wizz bang we hear about each week. Whew, what a minefield it can be! But your pain is our pleasure - Our Brisbane based Helpdesk means you'll get nothing but honest-to-goodness clear communication so you can get on with your day. And here’s the thing, we always come back to one of our key values – Cybersecurity and the protection of your data, people and identity at all times in everything we do. Give me to me straight doc - What support do we provide? In short, we're here to support your entire IT environment which could be made up of one or all of the following: -Windows & Mac Desktop, Laptop & Tablet IT workstations (Remote or onsite anywhere in Brisbane) -Full Cybersecurity Protection (Antispam, Antiphishing, Antivirus, Backups, Cybersecurity Training) -Office 365 / GSuite Setup & Support -24/7/365 Monitoring of all IT equipment -IT Networking Equipment Support (Network switches, firewalls, Wireless Access Points, Network Attach Storage devices) -VOIP -Internet Connectivity (NBN, 4G, Fibre) -Backup and Disaster Recovery -Compliance & Data Regulation (Ensuring your data can't be leaked to a third party) -IT Managed Services -Servers -Project Management -Cloud Hosting