Buzzient

Buzzient is a SaaS application that enables social business transformation by transparently bringing harvested social content into existing on-premises and SaaS enterprise apps such as: Oracle Siebel Oracle CRM On Demand Salesforce.com With Buzzient, you can uncover posts about issues or dissatisfaction with your products and services. Instead of having to create a special social media team with specialized software, additional headcount and costs, you can automatically (or ad hoc) send these posts into your existing, familiar customer service app.