We are the Contact Center Association of the Philippines (CCAP). We count as members only those who assiduously work towards operational excellence. We are committed to the promotion of the Philippines as the country-of-choice for outsourced contact center services. Collectively, we will uphold and continue to improve the quality of the services we provide. Together, we will tap, hone and guide towards productive ends the skills, talents and traits for which the Filipino is known worldwide: our friendly attitude and innate warmth as a people, the high literacy and education of our workforce, their technical prowess, innovation multi-lingual capability and dedication to work. These are the drivers that will guarantee the delivery of the best outsourced contact center services… from the … through us… to the world.
The Contact Center Association of the Philippines (CCAP) is the official organization of contact centers in the Philippines. Its mission is to promote the Philippines as the country-of-choice for contact center services, develop professional standards and practices, organize learning and networking events, and work with various stakeholders to further the industry’s contribution to the national economy and strengthen its market position worldwide. Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the Philippines.
Company Details
- Employees
- 57
- Founded
- -
- Address
- Shops 3 To 5, The Peninsula Manila, Ayala Avenue Corner Makati Avenue,philippines
- Phone
- +1 401 467 9610
- in****@****cap.org
- Industry
- Outsourcing And Offshoring Consulting
- Website
- ccaponline.org
- Keywords
- Promotion, Advancement, Education.
- HQ
- Makati City, NCR
Contact Center Association Of The Philippines Questions
Contact Center Association Of The Philippines's helpline number is +1 401 467 9610
Contact Center Association Of The Philippines's website is ccaponline.org
Contact Center Association Of The Philippines's LinkedIn profile is https://ph.linkedin.com/company/ccap
Contact Center Association Of The Philippines has
57 employees.
View email and phone details for 57
employees at Contact Center Association Of The Philippines.
Contact Center Association Of The Philippines's industry is
Outsourcing and Offshoring Consulting
Contact Center Association Of The Philippines's top competitors are
Microsourcing,
Credit Card Association Of The Philippines,
Sgs,
Contact Center Association Of The Philippines,
Realpage, Inc.,
It & Business Process Association Of The Philippines, Inc. (Ibpap),
Neusoft,
Parkes Bpo Solutions Inc.,
Conduent,
Genpact.
Contact Center Association Of The Philippines's support email address is infodev@comcap.org
Contact Center Association Of The Philippines's categories are Outsourcing and Offshoring Consulting
Contact Center Association Of The Philippines's founding year is 2001
