Cheers (YC S24)

Cheers is the control center for your frontline brand, answering three critical questions: - What's our reputation? - Who is driving it? - How do we improve it? Our AI-powered platform creates the first real-time dataset that attributes online reviews, social mentions, loyalty sign-ups, and NPS surveys directly to individual frontline employees. Instead of vague reports, managers receive clear, actionable insights: which employees need coaching, who deserves recognition, and how to elevate customer experience. Vivint Smart Home used our platform to identify and reward their top performers, resulting in 60,000+ new five-star reviews in five months across 400 locations. Take control of your frontline brand with Cheers.