THE COBBLESTONES THAT PAVED OUR WAY
1998
Customer Loyalty Consultants (Pty) Ltd (CLC) was founded by Karla Hunt and Andrew Hunt. Their original objective was to provide consulting services on customer loyalty programmes to diverse market segments. Karla strongly believes, as the CEO, in a ‘hands-on’ approach and surrounds herself with a competent yet diverse team. This enabled CLC to understand customer touch points, offer appropriate solutions and ultimately provide exceptional service which is the passion that drives us still today.
2006
Because of our ‘hands-on’ approach, we established our own in-house 24 hour contact centre to manage our assistance products and services and to ensure our clients are always happy with the service that they receive.
2014
In 2014, we launched our claims management centre within CLC. Our claims systems with their built in workflow processes ensures the claims management is highly efficient, interactive and above industry standards. Our secret to success in this area are our systems, experienced staff and extensive knowledge in the claims field. The results speaks for themselves in our way above average recovery ratios for legal recovery and liability claims which we process on behalf of many Brokers, Administrators, UMAs, Insurers and Corporate clients.
2019
Through continuous engagement and consulting with our clients, we identified the need to offer Value Added Products. It was a natural fit for our business, as we have the operational capability and infrastructure to support this product range. This enables our clients to provide a holistic solution through one service provider reducing administrative and legislative requirements. Our aim is to make our clients lives’ easier, simpler and faster. We are your one stop VAPS shop.
2021
This year, we see the relaunch of the CLC brand and website as well as welcoming CLC to various social media platforms. Our core values have not changed, however, we are looking forward to co
Company Details
- Employees
- 139
- Founded
- -
- Address
- 5 Bauhinia Street, Highveld, Unit 23,cambridge Office Park,south Africa
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- http://www.clc.co.za
- Keywords
- Products/Services, Value Added Products, Assistance Services, Claims Management, Contact Centre.
- HQ
- Pretoria, Gauteng
Clc Questions
Clc's website is http://www.clc.co.za
Clc's LinkedIn profile is https://za.linkedin.com/company/clcsouthafrica
Clc has
139 employees.
View email and phone details for 139
employees at Clc.
Clc's industry is
Financial Services
Clc's top competitors are
Pineapple,
Kutama Tax Admin & Advisory,
Hollard Insurance,
Nedbank,
King Price Insurance,
Capitec,
Clc Group Limited,
Clc Construtora Luiz Costa,
Discovery Limited,
Momentum.
Clc's categories are Financial Services
Clc's founding year is 1998
