Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms.
ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.
Company Details
- Employees
- 25
- Founded
- -
- Address
- 27th Main Road, 480, 18th Cross Road, Hsr Layout, Enzyme Tech Park,india
- Industry
- Technology, Information And Internet
- Website
- https://clearfeed.ai
- HQ
- Bangalore, Karnataka
Clearfeed Questions
Clearfeed's website is https://clearfeed.ai
Clearfeed's LinkedIn profile is https://in.linkedin.com/company/clearfeed
Clearfeed has
25 employees.
View email and phone details for 25
employees at Clearfeed.
Clearfeed's industry is
Technology, Information and Internet
Clearfeed's top competitors are
Truefoundry,
Zeta,
Swiggy,
Cisco,
Nextbillion.ai,
Lumio,
Zepto,
Zeotap,
Ge Healthcare,
Qubole.
Clearfeed's categories are Technology, Information and Internet
Clearfeed's founding year is 2021
