ClearFeed Company Profile, Contacts & Intelligence

ClearFeed Overview

Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.

Headquarters

In

Website

clearfeed.ai

Industry

Technology, Information And Internet

Founded

2021

ClearFeed Contact Intelligence

See which contact channels and departments are represented in the visible AeroLeads data.

ClearFeed People & Org Chart Preview

Sample people records show job titles and whether email or phone data is available without exposing raw contact details.

ClearFeed Workforce Composition

Seniority breakdown across 4 visible profiles.

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