Cloud Ring Solutions

We provide Contact Center Solutions and Application development in Genesys, Cisco, Avaya and AWS Amazon Connect. We also provide training in Java Full Stack Development. We offer services as given below 1. Avaya Solution Components : AAEP - Avaya Experience Portal. - Installation. - Configuration - Upgrade - Training MPP - Media processing platform. - Installation. - Configuration - Upgrade - Training 2. CBA - Avaya Call back assist. - Installation. - Configuration - Upgrade - Training 3. POM - Avaya Proactive Outreach Manager. - Installation. - Configuration - Upgrade - Training 4. Avaya OD Orchestration Designer Application - IVR Application Development - Installation of Appserver (Tomcat,JBOSS,Web Sphere) - Development - Upgrade - Training 5. Cisco CVP Application UCCE / UCCX / PCCE - Development - Training - Solution Implementation 6. Nuance -ASR and TTS installation -NDF application development -Training and configuration 7. GDF (Google Dialog Flow) -IVR Google Dialog flow create and Chat Bot Application development. -Cloud function 8. Amazon connect - Contact flow creation - Chat application - Lambda integration 9. Java - Java full stack training - Architecture consultant - Complex Java code development - Connectors and integration with Sales force and any CRM 10. Genesys - Genesys Cloud Implementation - Genesys Cloud Application Development - Genesys Engage Application Development