The Consortium is a nonprofit think tank focused on customer engagement. Consortium Members created and continue to develop the widely-adopted Knowledge-Centered Support (KCS) and Intelligent Swarming methodologies.
We offer numerous free resources to the public to promote widespread adoption of industry best practices and foster innovation in service organizations. Consortium Members are constantly workshopping and evolving what becomes our public resources, which have enabled countless stories of success!
Membership also includes more detailed insights from fellow Members and exclusive opportunities for collaboration, learning, and personalized support.
Our work integrates emerging business trends with Members’ operational perspectives to develop innovative strategies, models, and standards that enrich customer engagement.
Company Details
- Employees
- 12
- Founded
- -
- Address
- Boston, Seattle, Dallas, Las Vegas, Us
- Industry
- Think Tanks
- NAICS
-
Research and Development in the Social Sciences and Humanities
- Website
- serviceinnovation.org
- Keywords
- Knowledge Management, Innovation, Strategic Automation, Customer Engagement, Employee Engagement, Adaptive Leadership, Proactive Support, Knowledge-Centered Service, Intelligent Swarming.
- HQ
- Boston, Seattle, Dallas, Las Vegas
Consortium For Service Innovation Questions
Consortium For Service Innovation's website is serviceinnovation.org
Consortium For Service Innovation's LinkedIn profile is https://www.linkedin.com/company/consortium-for-service-innovation
Consortium For Service Innovation has
12 employees.
View email and phone details for 12
employees at Consortium For Service Innovation.
Consortium For Service Innovation's industry is
Think Tanks
Consortium For Service Innovation's top competitors are
Coveo,
F5,
Progress,
Cisco,
Salesforce,
Support Driven,
Openai,
Hyphen Solutions,
Rkon,
Searchunify.
Consortium For Service Innovation's categories are Think Tanks
Consortium For Service Innovation's founding year is 1992
