We’re Contact Centre Specialists, a consultancy that does exactly what it says on the tin; we specialise in Contact Centres!
With years of Operational and IT contact centre experience within blue chip companies, our associate base support organisations in all aspects of their contact centres, from the design and delivery of new Operating and Service Models through to end to end Omni-Channel transformational deliveries.
We’re a hands-on consultancy that works in partnership with organisations to deliver change that supports both themselves and their customers. At its core, CCS, with its many years of experience working across the various Contact Centre functions, are the link between the business and technology.
Whether it’s from an organisation’s perspective or the customer’s, technology or process, we can help!
Company Details
- Employees
- 4
- Founded
- -
- Address
- Kirk House, 1 Kirkgate, Birstall, Leeds,west Yorkshire Wf17 9he,united Kingdom
- Industry
- Information Technology & Services
- Website
- ccspecialists.co.uk
- Keywords
- Contact Centres, Business Strategy and Transformation, Programme and Project Management, Technology Design and Delivery, Service Design and Delivery, Operational Design and Delivery, Business Architecture and Analysis, Customer Experience, Unified Communication, Testing, Procurement, Training, Product Evaluation and Audit, Telephony, IVR, Call Routing, Outsourcing, Operational Support, Call Centre, Omni Channel.
- HQ
- Leeds, West Yorkshire
Contact Centre Specialists Questions
Contact Centre Specialists's website is ccspecialists.co.uk
Contact Centre Specialists's LinkedIn profile is https://uk.linkedin.com/company/contactcentrespecialists
Contact Centre Specialists has
4 employees.
View email and phone details for 4
employees at Contact Centre Specialists.
Contact Centre Specialists's industry is
Information Technology & Services
Contact Centre Specialists's top competitors are
Pcms Group (Now Flooid),
The Centre For Strategic Cyberspace + International Studies,
Way With Words,
Ccr_recruitment,
Ngc Networks Limited (Now Cloudclevr),
Contact Center Specialists,
Cf Consulting,
Cloudcomm 360,
Civitas Fintech,
Credit Style.
Contact Centre Specialists's categories are Information Technology & Services
Contact Centre Specialists's founding year is 2012
