Dakra Info Solutions provides a broad portfolio of information technology solutions and business process to its clients worldwide. Our core portfolio comprises Voice and Non-Voice services as well as professional IT services in information-technology.
We are experienced in providing high quality Voice and Non-Voice services to clients in diverse business areas.
We are providing cost effective global support by our offshore partners across India and other
countries.
We cover wide range of Voice & Non-Voice Services as follows.
Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.
Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.
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