Digi Khata

DigiKhata offers neo-banking services to the next billion Indian customers, educating and assisting them in opening an account through a familiar face at a retail outlet in their neighborhood. Customers can visit a Digi Khata branch to open their account instantly, and the process can be completed with a simple AADHAAR verification, which is usually a tedious process with a high probability of rejection. An RBI-approved savings instrument that comes with a Rupay card, multilingual mobile app, UPI, and most importantly, assistance from more than 65,000 retail touchpoints across India. Aimed at the next billion Indian customers, Digi Khata starts with simple savings instruments with essential payment services and over time offers discretionary and financial services tailored to the customer’s needs. Customers can access the entire gamut of services through the branch and get assistance to migrate to a self-serve multilingual mobile app. While numerous startups cater to the top 20-25% financially and digitally savvy Indians, Digi Khata is tailor-made for customers who miss out on the conveniences and access due to a lack of education, assistance, and low ticket size. DigiKhata is a proprietary offer owned and operated by Pay Point India Network Private Limited, an RBI-approved 100% Indian-owned company that has been distributing essential and discretionary services to underserved Indians since 2010. Over the last 12 years, the company has facilitated over 20 crore transactions for customers across verticals like utilities, bookings, financial services, citizen services, and banking. The company has contractual relationships with 100+ service providers like ICICI, HDFC, Reliance, etc., and is a Banking Business Correspondent to SBI, BOB, UBI, and NSDL. Besides these, the company also holds a wallet license under PSS act of the RBI and has integrations with NPCI, Rupay, and UIDAI.