DNEXT Technology

DNEXT is a revolutionary digital customer engagement platform transforming businesses into next level digital operators. Our objective is to serve as a comprehensive digital platform for organizations seeking to offer new services, address market challenges, and outperform their competitors while enhancing their customer engagement strategies and building stronger relationships with their customers. We accomplish this by delivering personalized, seamless, and automated interactions across multiple channels, resulting in increased customer satisfaction, loyalty, and retention, ultimately driving growth and revenue. PiA launched DNEXT's first version, NEXT, in 2018 which gained which quickly gained popularity in Vodafone TR for its innovative and modern features and process-centric design. This marked a significant turning point for the product, as it provided an easy transformation solution to monolithic and aging BSS/OSS systems. DNEXT, founded in 2021 is a leading spin-off company from PiA continuing to focus on the latest technologies and methodologies to bring strategic value to its customers. We are proud to say that our product, born from the heart of the Telco industry, sets new rules on the market with its product catalog driven order management, micro-service architecture, compliance to TM-Forum standards, cloud-native deployment, and modular structure that fits each client’s needs. After successfully transforming Vodafone TR’s silo-based incumbent system to flexible microservices-based platform, DNEXT started to reform Telco industry with its fast to market delivery process and cost-effective solution in several different markets including Albania, Spain, and the UK. Our goal is to become one of the global leaders in the telco industry, with a reputation for innovation, quality, and customer service. At DNEXT, our commitment is to enable businesses to thrive in the digital era through the creation of outstanding customer engagement platform.