eIFU Software & Service - dokspot

Founded in 2014, dokspot is a Swiss-based, software-as-a-service (SaaS) company focused on customised eIFU software for medical and in vitro diagnostics device manufacturers. Our mission is to guide you through the entire process of incorporating eIFU. As a Swiss service provider we offer a discrete and robust service accelerating transition to eIFU. The dokspot service is validated and compliant with international regulations and ensures easy, unambiguous online access to medical device instructions. Compliance with regulatory requirements like EU Regulation 207/2012 and online availability of instructions is expected. Digitization of processes leads to customer expectations that are not met with today’s printed instructions. Healthcare professionals - and soon also patients – expect online information to support their choices. This creates a new dynamic and easy online access to instructions is an important factor for customer satisfaction and retention. Instructions are an important part of the medical device. We at dokspot understand this very well. Consider a physician needing quickly a device information. Will she be happy searching through the company website to find the right instruction in the right language exactly for the right device? And is it guaranteed that the multi-lingual 300+ page .pdf document provided is readable on the mobile device she is using? And is it certain that she selects the right instruction? There are many possibilities for a frustrating, negative experience that might impact device safety. The dokspot service addresses these problems with a software as a service solution. Electronic Instructions for Use for medical devices is what we know and know well. This is why you should consider us when reviewing production cost of your devices, the environmental footprint of your company or your digitization strategy. Take the time and contact us.