first direct provides mobile banking, online and telephone services to over 1.7 million customers and offers a full range of personal banking products
We're the people-powered bank. The bank that does things differently. The bank that never closes. The bank with real people answering the phone 24 hours a day, 7 days a week. We're the bank that changed what being a bank means – we're not over there, on the high street, we're right here, on your mobile or laptop. We're first direct. We love what we do. We love coming to work every day – even Christmas Days and New Year's Days. Even Mondays.
We're always – always – here for you
When the clock struck midnight on 1 October 1989, we received our first ever call. Our lines have been open ever since, making us the first UK bank to offer an always-open service to our customers. And the people you'll talk to are famously brilliant at what they do. You'll never talk to a robot - no 'press 1 for...' nonsense here, thank you very much. We're also available online and on your mobile and tablet, so it doesn't matter where you are or what you're doing: we're here for you.
We’re the pioneers of easy banking
While we're famous for our phone service, there's much more to first direct than that. We launched our PC Banking service in 1997, we were Text Message Banking in 1999, and Internet Banking in 2000. We were the first UK bank with a Twitter account. See that curve? We try to stay ahead of it because we know that our love for banking is quite unusual – our customers want easy, seamless, intuitive control over their money, wherever, whenever. So that's what you get.
How can we help?
Current account, savings, cards, mortgages, loans, insurance... We offer the things that most banks offer. We just try to offer them a different way. We're constantly reviewing our products and looking for ways to fully and flexibly support our customer's lives. We won't settle until things are perfect.
Company Details
- Employees
- 996
- Founded
- -
- Address
- 40 Wakefield Road, Leeds,ls98 1fd,united Kingdom
- Industry
- Banking
- NAICS
-
Commercial Banking
- Website
- firstdirect.com
- Keywords
- Pioneering amazing service, People matter more, Magical rapport with customers, Award winning, Banking, Current Accounts, Mortgages, Savings, Credit Cards, Personal Loans, Insurance, Internet Banking, Internet Sharedealing, Text Message Banking, Internet Banking Plus.
- HQ
- Leeds
First Direct Questions
First Direct's website is firstdirect.com
First Direct's LinkedIn profile is https://uk.linkedin.com/company/first-direct
First Direct has
996 employees.
View email and phone details for 996
employees at First Direct.
First Direct's industry is
Banking
First Direct's top competitors are
Monzo Bank,
Leeds Building Society,
Hsbc,
Nationwide Building Society,
Starling Bank,
Lloyds Banking Group,
M&s Bank,
Virgin Money,
Barclays,
Natwest Group.
First Direct's categories are Banking
First Direct's founding year is 1989
