Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system. On-Demand and On-Site Houseonthehill.com solutions provide organisations with a scalable Service Desk for streamlining support processes and pro-actively managing the ticket lifecycle. Used and loved by organisations of all sizes and sectors across the globe, Houseonthehill.com has enabled businesses to deliver the highest level of service since 1993.
With SupportDesk, You Can:
Provide the best service and support: Web help desk support through the Customer self-service portal is an important aspect of the service desk. Customers can quickly log IT Incidents, Requests, Complaints and more with a user-friendly on-line ticketing system. You can even make it personal with Customer Portal Branding.
Maintain complete control of your system and processes:
For Service Desk Managers, IT Service Delivery Managers and Helpdesk Supervisors, SupportDesk SaaS or On-Site is the best service desk solution for maintaining total control of your system. Alterations to service desk processes are simple to make using SupportDesk’s configuration management database, so when business requirements evolve, workflows can be customised easily, by you. If larger modifications are required to your SupportDesk system, House-on-the-Hill provides a full consultancy service to help you, every step of the way!
Continually improve service delivery and performance:
Create IT helpdesk reports with SupportDesk’s in-built service desk software Report Designer. Reports can be sent automatically to specific customers, Service Desk Agents and Managers. Display real-time service management reports with the Key Performance Indicator tool. SupportDesk’s Asset Management and Software Licence Management tools, help you to keep track of all asset and licence statuses, and discover where services can be improved.
Company Details
- Employees
- 13
- Founded
- -
- Address
- 127 Stockport Rd, Marple,cheshire Sk6 6af,united Kingdom
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- houseonthehill.com
- Keywords
- ITIL, ITSM, ServiceDesk Software, Asset Management, CMDB, Customer Support Helpdesk Software, Risk Management Software, Facilities Management Software, SLA Management, Real-Time KPI Monitoring, Service Desk Reports, SaaS, Helpdesk Software, Incident Management, Problem Management, Request Fulfilment, Self-Service Portal, Service Management Software Projects, Ticket Logging Software, FOI Request Management Software.
- HQ
- Marple, Cheshire
Hoth Questions
Hoth's website is houseonthehill.com
Hoth's LinkedIn profile is https://uk.linkedin.com/company/house-on-the-hill-software-ltd
Hoth has
13 employees.
View email and phone details for 13
employees at Hoth.
Hoth's industry is
Software Development
Hoth's top competitors are
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Hoth's categories are Software Development
Hoth's founding year is 1993
