Consumer perception towards services has changed. The expectations have moved from needs to wants. Despite having the best infrastructure and offerings - businesses have to strive hard with their poor customer experience .Today, consumer experience is crucial for business growth that too across sectors. We address all the touch points in the consumer life cycle to provide valuable insights to brands.
Infakt is a mechanism that gives brands a competitive edge in this highly aggressive and price sensitive market. We give a deep dive into the customer experience and highlight a consumer’s perspective - towards the business/brand.
Our Mystery Audits and Research services are uniquely designed to translate brands' credibility and positioning into operational efficiency. Our aim is to create memorable customer experience, build an emotional connect to drive deeper brand loyalty.
AUDITORS - Combination of intellectual capability & relevant experience
Our auditors have the subject knowledge and understanding of customer experience and with our
meticulous training we reach the desired objective
SOLUTIONS
• Mystery Shopping
• Competitive Bench marking
• Market Research
• Operation Process Consulting
• Training & Development
Interested in becoming a Mystery Shopper?
We are open to enthusiasts who are passionate about uncovering consumer insights. Although we are stringent with our screening process and experienced Mystery Shoppers hold preference, we are open to train passionate professionals, and ready to flex analytical skills.
Company Details
- Employees
- 8
- Address
- N I B M Road, 622 Clover Hills Plaza,india
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- infaktinsights.com
- HQ
- Pune, Maharashtra
Infakt Insights Questions
Infakt Insights's website is infaktinsights.com
Infakt Insights's LinkedIn profile is https://in.linkedin.com/company/infakt-insights
Infakt Insights has
8 employees.
View email and phone details for 8
employees at Infakt Insights.
Infakt Insights's industry is
Consumer Services
Infakt Insights's top competitors are
Majestic Mrss,
Mystery Shoppers Ltd,
Shaw Hotels & Consultancy Services,
Ipsos,
Onion Insights,
Proinsight Mystery Shopping,
Bare International,
Floorwalk,
Redquanta,
Hs Brands Global.
Infakt Insights's categories are Consumer Services
