iSource Contact Center Company Profile, Contacts & Intelligence

iSource Contact Center Overview

iSource Contact Center is a company founded by a group of Vodafone's UK top customer service and sales employees. We identified major issues companies face, which is the poor quality of the offshore contact centers. For sure, any company will look through every possible way to reduce the costs/expenses to increase the profits. However, from an operational perspective YES, you are reducing your expenses, but you are also reducing your quality, thus leading to also minimizing your profits due to the poor service your customers receive from your outsourcer. So, we came up with the solution as we in Egypt proven that we can provide real value and quality support to your business, and still at the same time offer competitive rates. We saw it as an opportunity due to the demand that is existing in the market. We know that the issue with hiring an offshore contact center like that in India or Jamaica or even the Philippines, the main issue that both you and your customers face is poor communication due to both language barriers and cultural differences.

Headquarters

Eg

Website

isourcecontactcenter.com

Industry

Public Relations And Communications Services

Founded

2020

NAICS

Public Relations Agencies

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