A proactive approach aligning your technology with your business needs now and in the future.
Our Approach to help our customers is as follows:
1. Understand the cost of down time. You cannot invest in something unless you understand its role and importance to the organization.
2. Identify the state of the following areas:
o Security – what is in place – wireless, router, and user access to files, Malware Protection, and physical access to equipment. How is this monitored, is it check regularly by a person.
o Backup – 3 forms of backups, with the most important information stored offsite. How is the monitored and is it checked by a person.
o System Health – performance, errors, system updates hardware and software. How is it monitored and is it checked by a person.
3. Develop a support plan and custom reports tailored to the customer’s needs. Designed to keep the customer informed at the level that they would like to be.
4. Develop an investment plan:
o Identify areas for improvement and costs to implement changes.
o Prioritize and set implementation dates for each improvement
o Execute the agreed upon plan.
5. Manage the environment, daily / weekly / monthly checks. Always looking to improve the current situation and schedule any newly approved changes into the current implementation plan.
Company Details
- Employees
- 1
- Founded
- 2012
- Address
- 1255 Ramsay Concession 3a, Po Box 1566,canada
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- ithive.org
- Keywords
- Managed Services, IT Strategic Planning, Windows Server and Workstation Support, Cloud Controlled Network and Wireless, NOC, SOC, Help Desk, Customer Service.
- HQ
- Almonte, Ontario
- Competitors
- LG Electronics Canada, Wesco.
Ithive Questions
Ithive's website is ithive.org
Ithive's LinkedIn profile is https://ca.linkedin.com/company/ithive-canada
Ithive has
1 employees.
View email and phone details for 1
employees at Ithive.
Ithive's industry is
IT Services and IT Consulting
Ithive's top competitors are
Lg Electronics Canada,
Wesco.
Ithive's categories are IT Services and IT Consulting
Ithive's founding year is 2012
