KANA understands the value of great Customer Service experiences. We provide on-premises and cloud
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we
help create differentiated and personalized customer experiences that count.
KANA is based in Silicon Valley, California and has offices worldwide. For more information visit
www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.
Company Details
- Employees
- 254
- Founded
- -
- Address
- 2550 Walsh Avenue,
- in****@****ana.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- kana.com
- Keywords
- Customer Experience Management, Multichannel Customer Service, Knowledge Management, Email Management, Online Customer Support Community, Web Self Service, Government CRM, Dynamic Case Management, Social Media Monitoring, Customer Engagement Optimization.
- HQ
- Santa Clara, CA
Kana Software Questions
Kana Software's website is kana.com
Kana Software's LinkedIn profile is https://www.linkedin.com/company/kana-software
Kana Software has
254 employees.
View email and phone details for 254
employees at Kana Software.
Kana Software's industry is
Software Development
Kana Software's top competitors are
Episerver (Now Optimizely - Page Inactive),
Forrester,
Splunk,
Spar Solutions,
Altrovis,
Robinhq.com (Part Of Cm.com),
Lagan Technologies,
Vmware Tanzu Greenplum,
Verint,
Guidewire Software.
Kana Software's support email address is info@kana.com
Kana Software's categories are Software Development
Kana Software's founding year is 1996
