Kapture Cx

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Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.

Company Details

Employees
538
Founded
-
Address
Adjetter Media Network Pvt Ltd., B-9,11th Floor Brigade Summit,itpl Main Rd,brigade Metropolis,garudachar Palya
Industry
Technology, Information And Internet
HQ
Bangalore, Karnataka
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News

Kapture CX Wins 'Product of the Year' at 2025 Seatrade Cruise Awards - PR Newswire

Kapture CX Wins 'Product of the Year' at 2025 Seatrade Cruise Awards PR Newswire

Kapture CX Leads the Way in Cruise Technology with Product of the Year Award - Travel And Tour World

Kapture CX Leads the Way in Cruise Technology with Product of the Year Award Travel And Tour World

Kapture CX onboards RudraPrasad Nanjundappa as Chief Customer Officer - Social Samosa

Kapture CX onboards RudraPrasad Nanjundappa as Chief Customer Officer Social Samosa

How Kapture CX Helped ‘Lifecell Diagnostics’ Boost Efficiency by 50% and Cut Repeat Queries by 30% Across Divisions? - The Hans India

How Kapture CX Helped ‘Lifecell Diagnostics’ Boost Efficiency by 50% and Cut Repeat Queries by 30% Across Divisions? The Hans India

Rewriting Customer Experience, One Industry At A Time: How Kapture CX Is Powering The Next Generation Of Enterprise Support - BW Businessworld

Rewriting Customer Experience, One Industry At A Time: How Kapture CX Is Powering The Next Generation Of Enterprise Support BW Businessworld

Kapture CX appoints RudraPrasad Nanjundappa as Chief Customer Officer - MarcaMoney

Kapture CX appoints RudraPrasad Nanjundappa as Chief Customer Officer MarcaMoney

Kapture CX onboards Gaurav Prakash as Senior Director - bestmediainfo.com

Kapture CX onboards Gaurav Prakash as Senior Director bestmediainfo.com

Kapture CX on the Frontlines of AI and Hyper-Personalization in Customer Experience - CXOToday.com

Kapture CX on the Frontlines of AI and Hyper-Personalization in Customer Experience CXOToday.com

Budi Mulia : A Customer-Centric Leader With A Vision For Empowering Success - CEO Insights Asia

Budi Mulia : A Customer-Centric Leader With A Vision For Empowering Success CEO Insights Asia

Kapture CX appoints Gaurav Prakash as Senior Director to build and scale enterprise function - Adgully.com

Kapture CX appoints Gaurav Prakash as Senior Director to build and scale enterprise function Adgully.com

Kapture CX appoints Devika Rajeev as Head - HR - ETHRWorld.com

Kapture CX appoints Devika Rajeev as Head - HR ETHRWorld.com

PwC India and Kapture CX dial Up the future of agentic automation - Indian Television Dot Com

PwC India and Kapture CX dial Up the future of agentic automation Indian Television Dot Com

Kapture CX appoints Gaurav Prakash as Senior Director of Enterprise Sales - MarcaMoney

Kapture CX appoints Gaurav Prakash as Senior Director of Enterprise Sales MarcaMoney

Kapture CX appoints Alok Agrawal as Head of Account Growth - bestmediainfo.com

Kapture CX appoints Alok Agrawal as Head of Account Growth bestmediainfo.com

PwC India, Kapture CX Partner To Develop Agentic Automation Solutions - BW Businessworld

PwC India, Kapture CX Partner To Develop Agentic Automation Solutions BW Businessworld

SastaSundar partners with Kapture CX to revamp customer support strategy - Social Samosa

SastaSundar partners with Kapture CX to revamp customer support strategy Social Samosa

Alok Agrawal joins Kapture CX to supercharge strategic account growth - Indian Television Dot Com

Alok Agrawal joins Kapture CX to supercharge strategic account growth Indian Television Dot Com

Kapture CX appoints Devika Rajeev as Head of HR - MarcaMoney

Kapture CX appoints Devika Rajeev as Head of HR MarcaMoney

Talent Tracker: Leadership moves across Amazon, Mahindra, Truecaller and more - bestmediainfo.com

Talent Tracker: Leadership moves across Amazon, Mahindra, Truecaller and more bestmediainfo.com

LifeCell integrates Kapture CX to enhance customer experience - MarcaMoney

LifeCell integrates Kapture CX to enhance customer experience MarcaMoney

Kapture CX unveils first multilingual voice bot for BFSI sector, promising cost savings and enhanced customer experience - financialexpress.com

Kapture CX unveils first multilingual voice bot for BFSI sector, promising cost savings and enhanced customer experience financialexpress.com

Kapture CX Raises $4 Million in Series A - The SaaS News

Kapture CX Raises $4 Million in Series A The SaaS News

From startups to enterprises, Kapture CX is redefining India's customer experience landscape - YourStory.com

From startups to enterprises, Kapture CX is redefining India's customer experience landscape YourStory.com

Agentic AI takes over retail as 60% prioritize 24/7 support for instant customer queries, Kapture CX Survey - Newspatrolling.com

Agentic AI takes over retail as 60% prioritize 24/7 support for instant customer queries, Kapture CX Survey Newspatrolling.com

SaaS-based Customer Experience Platform Kapture CX Raises $4 Million - Entrepreneur

SaaS-based Customer Experience Platform Kapture CX Raises $4 Million Entrepreneur

SaaS Startup Kapture CX Raises $4 Mn To Automate Customer Support Operations - Inc42

SaaS Startup Kapture CX Raises $4 Mn To Automate Customer Support Operations Inc42

Kapture CX Teams Up with Google Cloud to Customer Experiences - dqindia.com

Kapture CX Teams Up with Google Cloud to Customer Experiences dqindia.com

Customer experience platform Kapture CX raises $4 million in funding - The Economic Times

Customer experience platform Kapture CX raises $4 million in funding The Economic Times

Kapture CX elevates Himanshu Garg to CTO - ETHRWorld.com

Kapture CX elevates Himanshu Garg to CTO ETHRWorld.com

64% of consumers prefer AI in customer support, 53% favour hybrid Human-AI solutions; Kapture CX Report - financialexpress.com

64% of consumers prefer AI in customer support, 53% favour hybrid Human-AI solutions; Kapture CX Report financialexpress.com

SaaS startup Kapture raises $4 million funding from PE firm India Alternatives - The Economic Times

SaaS startup Kapture raises $4 million funding from PE firm India Alternatives The Economic Times

SaaS-based customer experience platform Kapture CX aims to double its revenue in FY25; targets 100% growth in FY25 - Express Computer

SaaS-based customer experience platform Kapture CX aims to double its revenue in FY25; targets 100% growth in FY25 Express Computer

Hires & Promotions: Bobble AI, Kapture CX, Honasa - BW Marketing World

Hires & Promotions: Bobble AI, Kapture CX, Honasa BW Marketing World

Unicommerce appoints Abhishek Mangaraj to lead India ops, Divya Sharma to head marketing - Exchange4Media

Unicommerce appoints Abhishek Mangaraj to lead India ops, Divya Sharma to head marketing Exchange4Media

Kapture CX accelerates the adoption of AI-based customer service bots with the launch of Self Serve 2.0 - Business Standard

Kapture CX accelerates the adoption of AI-based customer service bots with the launch of Self Serve 2.0 Business Standard

Kapture CX Secures $4mn From India Alternatives, Others - BW Disrupt

Kapture CX Secures $4mn From India Alternatives, Others BW Disrupt

Kapture CX Raises $4 Mn To Offer AI-Powered Consumer Experience To Enterprises - Inc42

Kapture CX Raises $4 Mn To Offer AI-Powered Consumer Experience To Enterprises Inc42

Kapture CX raises $4 million in series A funding - BusinessLine

Kapture CX raises $4 million in series A funding BusinessLine

Kapture CX appoints Shella Seth as President of Sales - Exchange4Media

Kapture CX appoints Shella Seth as President of Sales Exchange4Media

Kapture revolutionizes CX in BFSI; vertical to contribute close to 25% of the quarterly new revenue - CXOToday.com

Kapture revolutionizes CX in BFSI; vertical to contribute close to 25% of the quarterly new revenue CXOToday.com

SaaS start-up Kapture CX targets 100% growth in FY25 - BusinessLine

SaaS start-up Kapture CX targets 100% growth in FY25 BusinessLine

Kapture CX, six others raise early-stage funding - VCCircle

Kapture CX, six others raise early-stage funding VCCircle

India Alternatives leads $4 Mn round in Kapture CX - Entrackr

India Alternatives leads $4 Mn round in Kapture CX Entrackr

Kapture CX appoints Gaurav Juneja as chief revenue officer - financialexpress.com

Kapture CX appoints Gaurav Juneja as chief revenue officer financialexpress.com

Garima Rai Joins Kapture CX as VP of Marketing, Bringing Extensive Industry Experience | Startup Story - Startup Story

Garima Rai Joins Kapture CX as VP of Marketing, Bringing Extensive Industry Experience | Startup Story Startup Story

Gaurav Juneja Joins Kapture CX As Chief Revenue Officer - BW People

Gaurav Juneja Joins Kapture CX As Chief Revenue Officer BW People

Kapture CX appoints Rahul Menon as Head of Customer Support - MediaNews4U

Kapture CX appoints Rahul Menon as Head of Customer Support MediaNews4U

Cactus Venture leads $4 Mn round in SaaS platform Kapture CX - Entrackr

Cactus Venture leads $4 Mn round in SaaS platform Kapture CX Entrackr

Namma Yatri reduces ticket resolution time with Kapture CX - Autocar Professional

Namma Yatri reduces ticket resolution time with Kapture CX Autocar Professional

India's Thriving CRM Market: CEO Sheshgiri Kamath On Kapture CX's Plans for AI-Driven CRM for Businesses - TechGraph

India's Thriving CRM Market: CEO Sheshgiri Kamath On Kapture CX's Plans for AI-Driven CRM for Businesses TechGraph

Bengaluru: Namma Yatri Partners With Kapture CX To Transform Ride-Hailing Experience - News18

Bengaluru: Namma Yatri Partners With Kapture CX To Transform Ride-Hailing Experience News18

Kapture CX appoints Shella Seth as president of sales - financialexpress.com

Kapture CX appoints Shella Seth as president of sales financialexpress.com

Kapture CX partners with Nana Direct for customer experience collaboration - financialexpress.com

Kapture CX partners with Nana Direct for customer experience collaboration financialexpress.com

Kapture CX appoints Garima Rai as the VP of marketing - financialexpress.com

Kapture CX appoints Garima Rai as the VP of marketing financialexpress.com

Kapture CX appoints Nibha Kothari as VP Strategy - financialexpress.com

Kapture CX appoints Nibha Kothari as VP Strategy financialexpress.com

For brands that put customer experience on top, Generative AI is the way forward: Sheshgiri Kamath - ET Hospitality

For brands that put customer experience on top, Generative AI is the way forward: Sheshgiri Kamath ET Hospitality

Kapture gets Sanchit Sood as its new COO - Exchange4Media

Kapture gets Sanchit Sood as its new COO Exchange4Media

Kapture CX rewarded with Most Popular Software in CRM for Q1 2023 and featured in the best of software 2023 list - ThePrint

Kapture CX rewarded with Most Popular Software in CRM for Q1 2023 and featured in the best of software 2023 list ThePrint

Kapture CX appoints Neelakantan Kushal as Director of Consumer Durables - MediaNews4U

Kapture CX appoints Neelakantan Kushal as Director of Consumer Durables MediaNews4U

Kapture CX to utilise $4 million fundraise for global expansion and product development - CNBC TV18

Kapture CX to utilise $4 million fundraise for global expansion and product development CNBC TV18

Stories written by Gaurav Juneja 87 - YourStory.com

Stories written by Gaurav Juneja 87 YourStory.com

Kapture CX Appoints Himanshu Garg as Chief Technology Officer (CTO) - Adgully.com

Kapture CX Appoints Himanshu Garg as Chief Technology Officer (CTO) Adgully.com

Kapture onboards Himanshu Garg as SVP-Engineering - financialexpress.com

Kapture onboards Himanshu Garg as SVP-Engineering financialexpress.com

SaaS CX platform Kapture CRM appoints Lijo Mathew as VP-Operations - financialexpress.com

SaaS CX platform Kapture CRM appoints Lijo Mathew as VP-Operations financialexpress.com

Kapture CRM extends its growth in Indonesia - ET CIOSEA

Kapture CRM extends its growth in Indonesia ET CIOSEA

Kapture CRM appoints Jagadeesan Kumar as CFO - ETHRWorld.com

Kapture CRM appoints Jagadeesan Kumar as CFO ETHRWorld.com

Kapture CRM Company Profile Funding & Investors - YourStory.com

Kapture CRM Company Profile Funding & Investors YourStory.com

Acko General Insurance partners with Kapture CRM to optimize its customer support - MediaNews4U

Acko General Insurance partners with Kapture CRM to optimize its customer support MediaNews4U

Acko General Insurance partners with Kapture CRM to optimize its customer support - Express Computer

Acko General Insurance partners with Kapture CRM to optimize its customer support Express Computer

Agentic AI takes over retail as 60% prioritize 24/7 support for instant customer queries, Kapture CX Survey - APN News

Agentic AI takes over retail as 60% prioritize 24/7 support for instant customer queries, Kapture CX Survey APN News

PwC India and Kapture CX Partner to Accelerate Agentic Automation Innovation - SugerMint

PwC India and Kapture CX Partner to Accelerate Agentic Automation Innovation SugerMint

Kapture CX appoints Gaurav Prakash as Senior Director to Build and Scale Enterprise Function - SugerMint

Kapture CX appoints Gaurav Prakash as Senior Director to Build and Scale Enterprise Function SugerMint

Kapture CX Joins Forces with SastaSundar to Redefine Customer Support Experience - Content Media Solution

Kapture CX Joins Forces with SastaSundar to Redefine Customer Support Experience Content Media Solution

Kapture CRM Aims to Become Preferred Choice for CRM for all Enterprises - TechPluto

Kapture CRM Aims to Become Preferred Choice for CRM for all Enterprises TechPluto

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