MarketDirection - Experts in NPS®
We offer consulting, solutions and tools aimed at creating customer insights and increased customer focus, to grow customer loyalty.
We have developed a leading set of processes and KPIs to assess, monitor and drive customer focus programs. Our unique model and our methods have a long track record in assignments for large corporations on an international level.
We are certified and trained in a range of methods, for example the customer loyalty model NPS®, Net Promoter Score®, a model that puts a focus on the customer ambassadors for your company, and supports both increased customer focus and customer loyalty programs.
As a part of our assignments we assist our clients in areas like transactional surveys, customer panels, benchmark studies, customer data analysis, insights and presentations, customer insight level testing and education to support the overall focus on increased customer focus and customer loyalty.
NPS® and Net Promoter Score® are registered trademarks of the founders of the NPS® - Bain & Company, Inc. Satmetrix Systems Inc., and Fred Reicheld.
Company Details
- Employees
- 7
- Founded
- -
- Address
- Lilla Bantorget 11, 3 Tr, Stockholm,111 23,sweden
- Phone
- 46-0-8-562-928-60
- in****@****tion.se
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- marketdirection.se
- Keywords
- NPS, Net Promoter Score, Kundundersökningar, Medarbetarundersökningar, Kundlojalitet, Medarbetarlojalitet, Utbildningar inom NPS, NPS nätverk, Kundpaneler, Ökar tillväxt med stöd av NPS, Kundupplevelser, Utvärderingar av kundupplevelser, NPS, eNPS, NPS-utbildning, Relationsundersökningar, Kundupplevelseundersökningar, Transaktionsmätningar, Relationsmätningar, CX-arbete, NPS-program, NPS-metoden, Kunddriven affärsutveckling, Kundfeedback, Omnikanalsanalys, Enkätsystem, Strategisk rådgivning, Lojalitets- och förändringsarbete, Skapa meningsfulla kundupplevelser.
- HQ
- STOCKHOLM
Marketdirection Questions
Marketdirection's helpline number is 46-0-8-562-928-60
Marketdirection's website is marketdirection.se
Marketdirection's LinkedIn profile is https://se.linkedin.com/company/marketdirection-sweden-ab
Marketdirection has
7 employees.
View email and phone details for 7
employees at Marketdirection.
Marketdirection's industry is
Market Research
Marketdirection's top competitors are
Kickback Consulting,
Benorine Technologies Ab,
Soonnoon,
Customer Nordic Ab,
Blank Sterner Wirell Ab,
Legacy Vitamins,
Toyota Material Handling Europe,
Försäkringsfabriken,
Lyreco Group,
Activate.
Marketdirection's support email address is info@marketdirection.se
Marketdirection's categories are Market Research
Marketdirection's founding year is 2004
