The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions. Our team of professionals has more than 25 years of experience in managing contact centers around the world.
WORKFORCE SOLUTIONS
People are the cornerstone of any organization. For an organization to be successful, they need to have the right people with the right skills, experience, and attitude committed to the company’s values and mission. We believe that training the right people with the proper curriculum is the key to unlocking their full potential and commitment. Newbridge, in collaboration with our partners in both private and public academia, works to elevate industry professionals.
CONTACT CENTER TECHNOLOGY
Being a technology company with over 20 years in the contact center industry, Newbridge Technology Solutions understands that there are ever-changing demands when it comes to MSP, infrastructure and communication requirements. Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology.
SUPPORT PROCESSES
Process helps people do better work, right? The different processes that a contact center organization implements for their agents are crucial to the overall morale of the company’s day-to-day workings and help or hurt agents' ability to complete daily tasks. Having a certified process creates a standard of expectations and provides a career path to leadership through the process. Newbridge supports this conversation through our partnership with the leading contact center association in the nation: The North American Customer Service Management Association (NACSMA).
Other ways to follow us:
Facebook: @NewbridgeBusinessSolutions
Twitter: @NewbridgeClouds
Instagram: @newbridgebusinesssolutions
Company Details
- Employees
- 13
- Address
- Scottsdale, Us
- Industry
- Information Technology & Services
- Website
- newbridgebusinesssolutions.com
- Keywords
- Cloud Phone Systems, Customer Service Technology, Integrated Cloud Contact Center Technology, Healthcare Contact Center Technology, Interactive Voice Response (IVR) Systems, Office Phone Systems, Cloud Contact Center Technology, Contact Center Organizations, Workforce Solutions, Professional Managed Services, Support Processes, Performance & Quality Solutions, SaaS Technology, Personnel Solutions, Infrastructure Design, Business Process Services, Contact Center Workforce Curriculum, Customer Science (CSCi™) Solutions.
- HQ
- Scottsdale
- Competitors
- North American Customer Service Management Association (NACSMA.org), Newbridge Properties, Newbridge Networks (company no longer exists), Newbridge, FC United of Manchester, NewBridge Fintech, Newbridge Consulting Group, Newbridge, NewBridge Pharmaceuticals, Essential Health Massage Therapy.
Newbridge Questions
Newbridge's website is newbridgebusinesssolutions.com
Newbridge's LinkedIn profile is https://www.linkedin.com/company/newbridge-business-solutions
Newbridge has
13 employees.
View email and phone details for 13
employees at Newbridge.
Newbridge's industry is
Information Technology & Services
Newbridge's top competitors are
North American Customer Service Management Association (Nacsma.org),
Newbridge Properties,
Newbridge Networks (Company No Longer Exists),
Newbridge,
Fc United Of Manchester,
Newbridge Fintech,
Newbridge Consulting Group,
Newbridge,
Newbridge Pharmaceuticals,
Essential Health Massage Therapy.
Newbridge's categories are Information Technology & Services
