NICE Satmetrix holistic Voice of the Customer (VOC) solution powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance.
The world’s leading VOC solution for organizations that rely on the strategic value of the contact center, NICE Satmetrix VOC enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.
Company Details
- Employees
- 88
- Founded
- -
- Address
- 1820 Gateway Drive, Suite 300, San Mateo,ca 94404,united States
- Phone
- 4408453711040
- in****@****rix.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- satmetrix.com
- Keywords
- Net Promoter, Net Promoter Score, Customer Retention, Software, SaaS, Analytics, Voice of the Customer, VOC, NPS, customer feedback management, CEM, CX, Customer Experience, Voice of the Customer, Feedback Management, Holistic VOC, Omnichannel Customer Experience.
- HQ
- San Mateo, CA
Satmetrix Questions
Satmetrix's helpline number is 4408453711040
Satmetrix's website is satmetrix.com
Satmetrix's LinkedIn profile is https://www.linkedin.com/company/nice-satmetrix
Satmetrix has
88 employees.
View email and phone details for 88
employees at Satmetrix.
Satmetrix's industry is
Software Development
Satmetrix's top competitors are
Nice,
Taal Tech,
Arctern,
Rockwell Collins,
Scg Digital Private Limited (Formerly Known As Oitolabs Technologies Private Limited),
Altimetrik India,
Copal Amba (A Moody's Analytics Company),
Planary,
Tradeteq,
Quest Global.
Satmetrix's support email address is info@satmetrix.com
Satmetrix's categories are Software Development
Satmetrix's founding year is 1997
