The Ombud Council was established through the Financial Sector (FSR)Regulation Act (2017), Chapter 14. Its objective is to assist financial customers to have access to affordable, effective, independent and fair alternative dispute resolution when they have complaints about financial institutions. This includes complaints that relate to financial products, financial services and services provided by market infrastructures such as exchanges.
The Ombud Council does not handle customer complaints itself, but oversees all financial sector ombud schemes, in essence operating as a “regulator” of ombuds. The Ombud Council will assist complainants with identifying which ombud is responsible for hearing their complaint in cases where the jurisdiction is unclear.
Company Details
- Employees
- 10
- Founded
- -
- Address
- Magwa Crescent, Mac Mac Building,maxwell Office Park,south Africa
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- https://ombudcouncil.org.za/
- Keywords
- Midrand.
- HQ
- Midrand, Gauteng
- Competitors
- Pension Funds Adjudicator, The Competition Commission South Africa, National Financial Ombud Scheme South Africa NPC (NFO), Development Bank of Southern Africa (DBSA), The National Consumer Commission, FSCA South Africa, Ombudsman for Banking Services South Africa, Motor Industry Ombudsman of South Africa - MIOSA, Financial Intelligence Centre, FAIS Ombud SA.
Ombud Council Questions
Ombud Council's website is https://ombudcouncil.org.za/
Ombud Council's LinkedIn profile is https://za.linkedin.com/company/ombud-council
Ombud Council has
10 employees.
View email and phone details for 10
employees at Ombud Council.
Ombud Council's industry is
Financial Services
Ombud Council's top competitors are
Pension Funds Adjudicator,
The Competition Commission South Africa,
National Financial Ombud Scheme South Africa Npc (Nfo),
Development Bank Of Southern Africa (Dbsa),
The National Consumer Commission,
Fsca South Africa,
Ombudsman For Banking Services South Africa,
Motor Industry Ombudsman Of South Africa - Miosa,
Financial Intelligence Centre,
Fais Ombud Sa.
Ombud Council's categories are Financial Services
Ombud Council's founding year is 2021
