Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation #TogetherWeGrow #BetterTogether
Company Details
- Employees
- 651
- Founded
- -
- Address
- Avenida Del General Perón, 40, Madrid,community Of Madrid 28020,spain
- Phone
- 34-958 224 149
- in****@****ing.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- omegacrmconsulting.com
- Keywords
- CRM, Business Intelligence, Marketing Digital, Innovation, Business Digital Process, Digital Customer Experiences, Analytics, Customer Data Platform, Customer Managed Services, UX-UI Design, eCommerce, Communities, MTA, Omnichannel Customer real-time Interaction, Customer Data Platform, Marketing Automation, Customer Value modelling, Blockchain, AI, Madtech, Analytics.
- HQ
- Madrid, Community of Madrid
Omega Crm, A Merkle Company Questions
Omega Crm, A Merkle Company's helpline number is 34-958 224 149
Omega Crm, A Merkle Company's website is omegacrmconsulting.com
Omega Crm, A Merkle Company's LinkedIn profile is https://es.linkedin.com/company/omega-crm-consulting
Omega Crm, A Merkle Company has
651 employees.
View email and phone details for 651
employees at Omega Crm, A Merkle Company.
Omega Crm, A Merkle Company's industry is
IT Services and IT Consulting
Omega Crm, A Merkle Company's top competitors are
Inetum,
Seidor,
Minsait,
Dentsu,
Boehringer Ingelheim,
Vml The Cocktail,
Ntt Data Europe & Latam,
Evolf, A Merkle Solution,
Merkle,
Merkle Spain.
Omega Crm, A Merkle Company's support email address is info@omegacrmconsulting.com
Omega Crm, A Merkle Company's categories are IT Services and IT Consulting
Omega Crm, A Merkle Company's founding year is 2002
