Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer experience whether the customer is shopping online, by telephone or by means of social media platforms.
OCC is a Proudly South African, 100% black, privately owned and operated company, committed to providing our clients with superior and bespoke customer solutions. Based in Johannesburg, South Africa, we offer various outsourcing solutions to small, medium and large enterprises for all types of customer services. These services include voice (inbound and outbound), email, SMS, live chat, back-office, social media platforms and lead generation services.
OCC offers your organization:
• Reduced costs through outsourcing
• Flexibility and scalability
• Specialised industry knowledge
• Skilled call center agents that represent your brand
• Expert management and experienced support staff
• Access to cost management tools
• Data collection and analysis
• Quality monitoring and control standards
• Access to latest technology
• Service Guaranteed
info@occza.com
Company Details
- Employees
- 29
- Founded
- -
- Address
- 25 Owl Street, 3rd Floor,south Africa
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- occza.com
- Keywords
- Outbound Telesales, Lead Generation, Social Media Platforms, Software Development, Data Analytics, Quality Control, Multimedia Platforms, Inbound Customer Care, Hosted Contact Centre Services, Outsourcing, Email Campaigns.
- HQ
- Johannesburg, Gauteng
Omnichannel Communications Pty Ltd Questions
Omnichannel Communications Pty Ltd's website is occza.com
Omnichannel Communications Pty Ltd's LinkedIn profile is https://za.linkedin.com/company/omnichannel-communications-pty-ltd
Omnichannel Communications Pty Ltd has
29 employees.
View email and phone details for 29
employees at Omnichannel Communications Pty Ltd.
Omnichannel Communications Pty Ltd's industry is
Financial Services
Omnichannel Communications Pty Ltd's top competitors are
Emergivac,
Direct Channel Holdings (Pty) Ltd,
The Box Fashion,
Trimax Digital Solutions,
Omni-Channel Communication,
New Call,
Ubuntu Leads Bpo,
Ongeza Life,
Profaster Bp Outsourcing,
Affordable Benefits Company.
Omnichannel Communications Pty Ltd's categories are Financial Services
Omnichannel Communications Pty Ltd's founding year is 2017
