Preact

Preact is a cloud-based, customer success system that helps subscription businesses maximize customer lifetime value by reducing churn and driving upgrades. Preact generates health & activity metrics for each user and account by analyzing detailed individual session-level usage and other signals. It uses big data analytics, behavioral science, and machine learning to help identify customers likely to churn or upgrade. Preact’s system allows a customer success team to manage their workflow in an efficient and effective way.