Sentione

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SentiOne is a Conversational AI Platform. We develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Our natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before. Every day we work with over 350 brands on 30+ markets including Procter&Gamble, McDonald's, Nike, Unilever, Beiersdorf, Tesco, Starcom, Mindshare, Mediacom or Saatchi&Saatchi and many others. We help global and local brands: - automate their customer service using AI, - collect real-time consumer insights, - control their online reputation, - improve online customer care. SentiOne was launched in 2011. Its mission is to support clients in automation of business processes with a wide range of AI-enhanced tools, including internet monitoring services, communication platforms and high-end conversational chatbots and voicebots. SentiOne is used by brands such as Procter & Gamble, BNP Paribas, Etisalat, Alior Bank, InPost, McDonald’s, Mindshare, Mediacom, Saatchi & Saatchi and others. It has offices in London, Warsaw, Gdansk, Ostrava, Budapest, Munich, Eindhoven, Mexico and Dubai. Its products are used by more than 400 clients in Europe, the USA, Canada, Mexico, Columbia and Brazil.
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The good, the bad and the AI: What’s next for chatbots - Sifted

The good, the bad and the AI: What’s next for chatbots Sifted

Social Listening For Real-Time Business Agility - Mexico Business News

Social Listening For Real-Time Business Agility Mexico Business News

(PDF) Effective Management in Image Crisis in the Example of Tiger Brand - researchgate.net

(PDF) Effective Management in Image Crisis in the Example of Tiger Brand researchgate.net

5 Smart Tools to Boost Your Digital Marketing in 2021 - Social Media Today

5 Smart Tools to Boost Your Digital Marketing in 2021 Social Media Today

Plans to relocate U.S. troops in Poland widely misunderstood, study claims - TVP World

Plans to relocate U.S. troops in Poland widely misunderstood, study claims TVP World

Maverick research, SentiOne partner to introduce advanced social listening service - MyJoyOnline

Maverick research, SentiOne partner to introduce advanced social listening service MyJoyOnline

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