Service Excellence is more than a competitive advantage - it is a game changer!
The Service Excellence Academy gives you the know-how, concepts, and tools, to deliver excellent services.
We are the first to offer a complete learning solution on “achieving customer delight through service excellence” with an online academy, blended eLearning, consulting solutions and implementation programs.
It uses the principles of the first ever official standards on service excellence which were initiated by the founders of the Service Excellence Academy.
DIN-Spec 77224 (Germany)
CEN/TS 16880 (Europe)
ISO 23592 (Global)
It then goes further to give examples of how you can apply the service excellence management system to exceed the expectations of your customers.
Our management system covers the four dimensions of service excellence:
• Strategy and leadership;
• Customer-oriented engagement and behaviour;
• Customer experiences; and
• Processes, systems and structures.
Please contact us for more information: info@service-excellence-academy.com
Company Details
- Founded
- -
- Address
- Firststrasse 8, Feusisberg,schwyz 8835,switzerland
- Industry
- E-Learning Providers
- Keywords
- e-learning, service excellence, academy, service design, KANO, customer experience, customer journey, customer delight, customer touchpoints, service prototyping, personas, customer service, excellent service, blended learning, customer first, customer satisfaction, service excellence ambassadors, customer service experience, virtual workshops, eLearning, exellent service.
- HQ
- Feusisberg, Schwyz
Service Excellence Academy Questions
Service Excellence Academy's website is http://www.service-excellence-academy.com
Service Excellence Academy's LinkedIn profile is https://www.linkedin.com/company/service-excellence-academy
Service Excellence Academy's industry is
E-Learning Providers
Service Excellence Academy's top competitors are
Oneservice,
Analytical, Life Science & Diagnostics Association (Alda),
Dignitana,
Stilla Technologies,
Merz Group,
Medlabdia,
Service Excellence,
Handwerkskammer Koblenz,
Abi Andernacher Bimswerk Gmbh & Co Kg,
Koblenz-Stadtmarketing Gmbh.
Service Excellence Academy's categories are E-Learning Providers
Service Excellence Academy's founding year is 2017
