Workforce Management for Contact Centers - that's all we do.
Optima WFM offers world-class customer experience support services.
Led by executives with decades of global experience in the industry and substantial records of success, our WFM and RTA services assist in-house and outsourced call centres to increase utilization and productivity while improving customer and employee satisfaction - and all at lower cost than performing these same important functions internally.
Optima WFM Pty Ltd operates from Sydney and Melbourne, with a customer support office in the heart of Makati City in Metro Manila, Philippines - the contact center capital of the World.
Company Details
- Founded
- -
- Address
- Sydney, Au
- Phone
- 61(2) 9199 8797
- in****@****wfm.com
- Industry
- Outsourcing/offshoring
- Website
- optimawfm.com
- Keywords
- Workforce Management, Resource Planning, Consulting, Customer experience, CX, Rostering, Real time administration, WFM, Contact Centers.
- HQ
- Sydney
Optima Wfm Pty Ltd Questions
Optima Wfm Pty Ltd's helpline number is 61(2) 9199 8797
Optima Wfm Pty Ltd's website is optimawfm.com
Optima Wfm Pty Ltd's LinkedIn profile is https://au.linkedin.com/company/stratagem-business-support-services
Optima Wfm Pty Ltd's industry is
Outsourcing/Offshoring
Optima Wfm Pty Ltd's top competitors are
Gcash,
Nirvaana Client Solutions,
Mynt,
Sxsw Sydney,
Muvr,
Chartered Institute Of Professional Certifications.
Optima Wfm Pty Ltd's support email address is info@optimawfm.com
Optima Wfm Pty Ltd's categories are Outsourcing/Offshoring
Optima Wfm Pty Ltd's founding year is 2014
