Swecust company information, Employees & Contact Information

Swecust provides BPO services for Swedish companies who are looking to lower their operations costs with up to 30%. Our BPO services primarily focus on front office services such as customer support through all available channels in Swedish, Norwegian, Danish, Finish and English, sales and telemarketing. Our services also includes back office services such as handling of bookings, updating customer records, reviewing orders or any other time consuming business processes you want to off load your company to increase cost efficiency and flexibility. Our operations are currently located in Manila, which is considered to be the world capital of BPO, due to it highly developed infrastructure within BPO services, progressive business climate and low costs of running businesses. By locating our operations in Manila we can provide safe, efficient and cheap services with the same quality provided locally in Sweden. Swecust offers fully flexible business solutions where we tailor our service directly after your needs in terms of hours, agents and services. All our agents are natively speaking the language you request and go through interviews and education with your own coaches to guarantee the quality of the service. For accounts with up to 5 agents we can provide personell already located in Manila, for larger accounts we will help with the recruitment of agents in Sweden.