Sitel Digital Services (Formerly Sykes) company information, Employees & Contact Information

Foundever® Recognized for Exceptional Customer Experience in the 2025 Excellence in Customer Service Awards Foundever US

Foundever® Welcomes Kim Smouter as Managing Director of Foundever.org, Driving the #CXforGood Movement Foundever US

Work at home & hybrid delivery Foundever US

Foundever® Wins 2025 Sustainability Award for Sustainability Squad Program Foundever US

Foundever® Secures ‘Best Company Career Growth’ for Third Consecutive Year in Comparably’s Best Place to Work Awards 2025 Foundever US

Foundever® Named a Top 15 Sourcing Standout by ISG Foundever US

Foundever® Secures SBTi Approval & Validation for Ambitious Near-term Climate Targets by 2033 Foundever US

Foundever® Shortlisted for Best Use of AI in CX at the 2025 North American Customer Centricity Awards Foundever US

Foundever® Sponsors CCW Las Vegas 2025 and Named Three-Time Finalist in CCW Excellence Awards Ahead of Event Foundever US

Foundever® Wins 2025 Fortress Cybersecurity Award for Leading Cybersecurity Organization Foundever US

Foundever® Named Top 25 Europe Inspiring Workplaces for 2025 Foundever US

Foundever® Group CEO & Founder Laurent Uberti Appoints Chris Halbard as Foundever CEO with New Leadership Structure to Accelerate Global Transformation Foundever US

Foundever® and Cognigy Strengthen Strategic Partnership to Deliver Scalable Agentic AI Solutions Across the Globe Foundever US

Cookie Policy Foundever US

Foundever® Earns Prestigious Recognition as a 2025 Best Place to Work for Second Consecutive Year Foundever US

Foundever® Names Jag Dhanji Chief People Officer Foundever US

Foundever® Wins Best Company for Women & Best Company for Diversity from Comparably Foundever US

Website accessibility notice Foundever US

Back-office support services Foundever US

Foundever® location spotlight: Orem, Utah Foundever US

Ana Moran Named Chief People Officer – U.S. Market at Foundever® Foundever US

Self-service solutions Foundever US

Foundever® Names Mike Corrigan COO – Americas - Foundever US

Foundever positioned as ‘Leader’ in NelsonHall Conversational Commerce NEAT evaluation Foundever US

Learning and development Foundever US

The traditional contact center is dead: Why you need a modern customer service strategy Foundever US

Sales and retention Foundever US

Foundever® Reinforces Leadership in AI with AI Lab in Barcelona Foundever US

7 essential CX solutions every contact center leader needs - Foundever US

Who we are Foundever US

Thought leadership & insights Foundever US

Foundever® Appoints Claire Calméjane General Manager for French Market Foundever US

Customer experience in travel and hospitality Foundever US

CX Everywhere: How to boost your contact center results with a hybrid model - Foundever US

Foundever® Recognized in ISG Star of Excellence™ Briefing Notes for Success in Contact Center Services, Cost Savings and Operational Efficiency Foundever US

Is agentic AI the future of customer experience? - Foundever US

Customer experience in manufacturing Foundever US

Contact center security & risk management Foundever US

Foundever® to Participate in GITEX Africa 2025 to Redefine Customer Experience Across the Continent Foundever US

Our culture Foundever US

Environmental, Social & Governance (ESG) Foundever US

About Foundever customer experience (CX) management provider Foundever US

How to accelerate action this International Women’s Day at Foundever® Foundever US

Retail readiness: How to ramp up support ahead of the holiday season - Foundever US

First-party collections | Debt collection services Foundever US

Customer experience for retail and e-commerce Foundever US

Customer experience in Government Foundever US

Generative AI for customer service Foundever US

Contact center as a service (CCAAS) Foundever US

Multilingual support Foundever US

Foundever® location spotlight: Madagascar - Foundever US

Why your organization needs to address bias and fairness in generative AI - Foundever US

Trust & safety Foundever US

Customer experience in the utilities industry Foundever US

Unified Agent Desktop Foundever US

Aligning security with the customer journey: How to keep CX friction-free Foundever US

B2B customer service: 5 proven strategies to drive success - Foundever US

Customer experience for the technology industry Foundever US

Omnichannel CX Foundever US

Social media CX Foundever US

Banking and financial services Foundever US

Foundever® Wins Seven Awards at the 2024 European Contact Centre & Customer Service Awards Foundever US

Foundever® Named 9-Time Finalists at South West Contact Centre Forum Awards 2025 Foundever US

Technical support services Foundever US

Customer experience in insurance Foundever US

Foundever® Announces Collaboration with M47 Labs to Enhance AI-Driven Customer Experience Solutions Foundever US

Foundever® Expands Offshoring Operations in Egypt, Adding 5,000 Jobs and Opening a New Contact Center in Luxor Foundever US

Chris Halbard - CEO Foundever US

Foundever® Wins 2024 CX Innovation Award for Conversational and Generative AI - Foundever US

Case studies hub Foundever US

CX Analytics Foundever US

Foundever® location spotlight: Dakar, Senegal - Foundever US

Awards & recognition Foundever US

Foundever® Names Chris Halbard CEO – EMEA Market Foundever US

Customer care outsourcing Foundever US

Kalin Kunev Named General Manager for Foundever® in Germany & Turkiye Foundever US

Outsourcing customer care: The (not-so-secret) weapon for transforming CX - Foundever US

Foundever® location spotlight: Romania - Foundever US

Getting ghosted? 5 ways to boost customer loyalty - Foundever US

Striking a balance: How to make BPO work for government and citizens - Foundever US

Foundever® Opens First Offshore CX Hub in Upper Egypt with New Luxor Contact Centre Directors Club News -

Why 2025 will not be the year of hyper-personalized CX - Foundever US

Foundever® To Present AI-Driven Customer Experience Insights at Web Summit 2024 - Foundever US

Foundever® Wins Seven Awards at the 2024 European Contact Centre & Customer Service Awards Foundever US

Why customer-centricity is critical to future success in the automotive industry - Foundever US

Foundever® at Web Summit 2024: 5 key takeaways - Foundever US

Ualett Celebrates 7th Anniversary with Major Hiring Push and Expansion Business Wire

What is social listening? How to take advantage of word of mouth - Foundever US

Foundever® location spotlight: La Rochelle, France - Foundever US

The metaverse and gaming: Why subscription services can’t keep customers - Foundever US

Foundever® Further Invests in AI Strategy with New Senior Hire; Provides Update on Strong Progress with AI Transformation Foundever US

Foundever® Officially Launches Private Operating Foundation Foundever.org and #CXforGood Movement Foundever US

Is it time to rethink your customer experience metrics? - Foundever US

Foundever® Names Michelle Parks CEO of U.S. Market - Foundever US

Foundever® Earns Prestigious Recognition as a 2024 Best Place to Work Foundever US

Foundever® Recognized by Frost & Sullivan for AI-Driven Excellence in Customer Experience Management as ‘Company of the Year’ in Europe Foundever US

Foundever® to Hire +100 Customer Experience Professionals within Orem, Utah area Foundever US

Foundever® Announces Organizational Promotions and Expanded Roles to Continue Evolution of CX Transformation, Innovation and Technology Foundever US

Daren Gonzalez joins Foundever® as Chief Sales Officer – U.S. Market - Foundever US

ISG Names Benedita Miranda of Foundever® a Women’s Advocate Gold Winner in ISG Women in Digital Awards 2024 Foundever US