Official HappyOrNot Reseller South Africa". Company Profile, Contacts & Intelligence

Official HappyOrNot Reseller South Africa". Overview

The Talent Hub International is the official Resellers of Happy-Or-Not Ltd, the world's leading customer & employee satisfaction measurement service. The Talent Hub International provides the following Talent Management Services to organisations in line with The Talent Hub’s Integrated Talent Management Framework© and Talent Management Process©. Within these frameworks The Talent Hub International focuses on the following type of solutions for its clients: • Talent Strategy and Framework • Employment Assessments • Organisation and Job design • On-boarding • Learning and Development • Performance Management • Succession and Career Management The Talent Hub International works closely with its clients to design the best solutions for them aligned to the organisation’s strategy, culture, objectives and within their budget and timeframe. We believe in working as a partner with our clients and as an extension of their workforce, helping the client to be able to build a sustainable solution. HappyOrNot® - Guaranteed Customer and Employee Satisfaction Improvement HappyOrNot is a Finnish company, and the global leader in instant customer and employee satisfaction reporting. Our innovative feedback collecting smileys and intelligent data analytics reporting service help our clients to improve their customer experience, relationships, and employee engagement. Since 2009, our worldwide data insights have benefited our clients in sectors including retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, and public and governmental services. We serve over 4,000 companies across 117 countries, and have collected and reported on over 500,000,000 feedbacks. Our HappyOrNot service helps your business by: • Enabling your customers and employees to provide immediate feedback via our globally recognized 4 Smileys. • Improving happiness, loyalty, brand image, and reputation. • Encouraging and motivating employees to achieve their objectives and improve service performance. • Providing enterprise-wide reporting to support and enhance customer-focused decision-making. The elements of our service: Feedback Collecting Smileys • Responses are collected via Smiley Terminal™ or Web Smileys™ and data is transfered via secure cellular network. • Terminals can be company branded, and are ready to use out of the box. • Also available in Web Smiley format for web sites. Intelligent Reporting Service • Web-based reporting service processes all response data and creates interactive, trending charts and graphs. • Automated reports are sent via email at desired intervals. 24/7 access for unlimited users. • Results analyzed by hour, weekday, month, year, and location. PDF, Excel, PPT exporting, NPS compatability, and API capability. Interaction Reports & Social Sharing • Ready print & Share result reports • Easy to post social sharing feature for Facebook, Twitter, and Linkedin

Headquarters

Pretoria, Gauteng, Za

Website

www.happyornot.com

Industry

Business Consulting And Services

Founded

2008

NAICS

Management, Scientific, and Technical Consulting Services, Management Consulting Services

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