Txted.ai

Txted.ai is a platform that provides 24/7 AI-powered business agents specifically designed for small and mid-sized service businesses (SMBs). It addresses a critical issue many SMBs face: losing revenue due to slow or missed responses to customer inquiries. 🔧 What Txted.ai Does: AI Chat Agents that instantly reply to leads via SMS, WhatsApp, and Instagram—mimicking a real staff member but available 24/7. Each AI agent is pre-trained for specific industries, such as salons, gyms, chiropractors, etc., with ready-to-go answers for pricing, hours, services, FAQs, and more. Agents support bookings, calendar integration, CRM sync, and payment links—so users can book and pay directly from the chat. Businesses can customize the AI’s personality (e.g., friendly, humorous, professional) to match their brand voice. 🚀 Why It’s Unique: Vertical-specific training: Unlike generic bots, Txted.ai agents understand the nuances of each service business. Multi-channel communication: Works seamlessly across messaging platforms like SMS and WhatsApp. Real-time automation: Dramatically improves lead response time, increasing conversion and customer satisfaction. Simple for SMBs: Easy onboarding, no coding or tech staff required. 📈 Business Model: Txted.ai is a subscription-based SaaS with tiered pricing based on usage, integrations, and features. It is designed to scale affordably while offering optional add-ons like analytics or custom agent personas. 📊 Impact & Traction: Early pilot users (e.g., salons and clinics) reported a 30% increase in bookings. The roadmap includes expanding into more service verticals and supporting multilingual agents. Txted.ai is led by Sunny Ahmed (Founder) and supported by a team of engineers, marketing advisors, and AI specialists