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UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Company Details

Employees
312
Founded
-
Address
201 3rd St, Suite 950, San Francisco,california 94103,united States
Industry
Software Development
NAICS
Software Publishers
HQ
San Francisco, California
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News

Deflection Is NOT a Contact Center AI Strategy. This Is - CX Today

Deflection Is NOT a Contact Center AI Strategy. This Is CX Today

UJET Announces Reseller Partnership with Laivly to Deliver AI-Powered Agent Acceleration and Simplified CCaaS Ecosystem Management - Yahoo Finance

UJET Announces Reseller Partnership with Laivly to Deliver AI-Powered Agent Acceleration and Simplified CCaaS Ecosystem Management Yahoo Finance

Why Onix Bought UJET's Professional Services Division - Channel Futures

Why Onix Bought UJET's Professional Services Division Channel Futures

UJET Appoints Vasili Triant As CEO - citybiz

UJET Appoints Vasili Triant As CEO citybiz

Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit - PR Newswire

Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit PR Newswire

The Future of CCaaS & CRM Integrations: 5 Bold Takes - CX Today

The Future of CCaaS & CRM Integrations: 5 Bold Takes CX Today

UJET Elevates Former Cisco, ShoreTel Exec to CEO - Channel Futures

UJET Elevates Former Cisco, ShoreTel Exec to CEO Channel Futures

UJET Raises $76 Million in Series D - The SaaS News

UJET Raises $76 Million in Series D The SaaS News

AI-Powered Customer Support Startup Ujet Raises $76M - Crunchbase News

AI-Powered Customer Support Startup Ujet Raises $76M Crunchbase News

67% of Retailers Haven’t Digitized Customer Service for Mobile Phone Era, New UJET Report Finds - Business Wire

67% of Retailers Haven’t Digitized Customer Service for Mobile Phone Era, New UJET Report Finds Business Wire

Winning at Non-Acquisition - No Jitter

Winning at Non-Acquisition No Jitter

“Cost Effective, All-in-One, AI-First CCaaS”: UJET Sets Sights on SMB and Mid-Market - CX Today

“Cost Effective, All-in-One, AI-First CCaaS”: UJET Sets Sights on SMB and Mid-Market CX Today

UJET's $76 Million Funding to Support Channel Development - Channel Futures

UJET's $76 Million Funding to Support Channel Development Channel Futures

UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers - Business Wire

UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Business Wire

UJET and Google Cloud Release Workforce Management Suite - CX Today

UJET and Google Cloud Release Workforce Management Suite CX Today

UJET Introduces New Contact Center Mobile App for Agents and Employees On-the-Go - Business Wire

UJET Introduces New Contact Center Mobile App for Agents and Employees On-the-Go Business Wire

UJET Wins Cloud-Based CX Solution of the Year at 2023 CCW Excellence Awards - Business Wire

UJET Wins Cloud-Based CX Solution of the Year at 2023 CCW Excellence Awards Business Wire

UJET CX Intercloud offers automatic failover between public cloud infrastructures - Help Net Security

UJET CX Intercloud offers automatic failover between public cloud infrastructures Help Net Security

Traditional Contact Centers Are Failing the Next Generation. But What Comes Next? - CX Today

Traditional Contact Centers Are Failing the Next Generation. But What Comes Next? CX Today

60% of Contact Center AI Deployments Are Low Maturity, According to New UJET Research - Business Wire

60% of Contact Center AI Deployments Are Low Maturity, According to New UJET Research Business Wire

UJET, Google Cloud and Alvaria Partner to Integrate Google Cloud Contact Center AI Platform and Workforce Engagement Management - Business Wire

UJET, Google Cloud and Alvaria Partner to Integrate Google Cloud Contact Center AI Platform and Workforce Engagement Management Business Wire

10 Proactive Customer Service Strategies for Retail, Banking, Healthcare, & More - CX Today

10 Proactive Customer Service Strategies for Retail, Banking, Healthcare, & More CX Today

Blending Live and Virtual Agents: Here’s How Turo Did It (Successfully!) - CX Today

Blending Live and Virtual Agents: Here’s How Turo Did It (Successfully!) CX Today

Google Aims to Disrupt the CCaaS Market, and It Brings Big Differentiators - CX Today

Google Aims to Disrupt the CCaaS Market, and It Brings Big Differentiators CX Today

Call center startup Ujet lands $76M as investors pin hopes on AI agents - PitchBook

Call center startup Ujet lands $76M as investors pin hopes on AI agents PitchBook

UJET the 'Technology Under the Covers' for Google Cloud's Contact Center Solution - Channel Futures

UJET the 'Technology Under the Covers' for Google Cloud's Contact Center Solution Channel Futures

UJET Launches Native Workforce Management Solution - No Jitter

UJET Launches Native Workforce Management Solution No Jitter

UJET Continues to Grow C-Suite With the Addition of Tom Puorro as Chief Business Officer - Business Wire

UJET Continues to Grow C-Suite With the Addition of Tom Puorro as Chief Business Officer Business Wire

UJET announced Exclusive TSD Partnership Model & new appointments - MarTech Cube

UJET announced Exclusive TSD Partnership Model & new appointments MarTech Cube

Customer Support Startup UJET Gets New Co-CEO, $76 Million in Funding - Bloomberg.com

Customer Support Startup UJET Gets New Co-CEO, $76 Million in Funding Bloomberg.com

Top 21 Five9 Competitors and Alternatives - Business Strategy Hub

Top 21 Five9 Competitors and Alternatives Business Strategy Hub

UJet takes off with $55m - - Global Corporate Venturing

UJet takes off with $55m - Global Corporate Venturing

UJET connects up with Salesforce - - Enterprise Times

UJET connects up with Salesforce - Enterprise Times

UJET Focuses On Expansion With $25 Million Series B - PR Newswire

UJET Focuses On Expansion With $25 Million Series B PR Newswire

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