Vicki Brackett has spent her entire career, building programs that engage employees to achieve results that impact business in a big way. Her core belief is that the level of customer and client success is a direct relationship to the level of employee engagement, and there is a way to engage employees and make changes to processes quickly so that leadership doesn’t have any surprises when looking at their key performance indicators or P & L.
Hired to turnaround a business that wasn’t generating profit early in her career, gave Vicki the opportunity to develop a unique leadership style utilizing a motivational and inspirational foundation that encourages employees and leadership to be pro-active, tackling process improvements real time, even when business is moving quickly. These changes impact the customer experience and can increase the lifetime value of customer relationships and level of employee satisfaction.
Vicki’s experience, leading organization from 50 to over 2000 employees has led her to understand that leaders will spend time on their organizations either on the front end being proactive in engaging employees, driving process re-engineering and mentoring leadership or they will spend the time doing “damage control” on the back end to try and turnaround less than acceptable or failing key performance indicators.
Employees and leaders alike value Vicki’s optimistic attitude and belief that anything is possible as she opens the door to employees driving initiatives and exceeding goals. Her proven track record in leading small, medium and Fortune 500 organizations through start up, turnaround and rapid growth scenarios, has a proven track record that increasing sales conversion, customer service satisfaction scores, repeat business and profits, while decreasing employee absenteeism, and employee attrition, which can save companies millions of dollars.
Company Details
- Founded
- -
- Address
- San Francisco Bay Area, California 95023, Us
- Industry
- Consumer Services
- NAICS
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Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- vickibrackett.com
- Keywords
- Turnaround Expert for Virtual/Work from Home Contact Centers, Flexible Contact Center Scheduling Models, Customized Leadership/Mentoring Programs, Leadership Expert for Work at Home Contact Center Programs, Succession Planning, Growth Strategies, Client Services Strategies, Speaker, Author, Leadership Development, Leadership Mentoring, Leadership Training, Contact Centers.
- HQ
- San Francisco Bay Area, California
Vickibrackett.com Questions
Vickibrackett.Com's website is vickibrackett.com
Vickibrackett.Com's LinkedIn profile is https://www.linkedin.com/company/vickibrackett.com
Vickibrackett.Com's industry is
Consumer Services
Vickibrackett.Com's top competitors are
Globallyhired,
Volia Software,
Pep Worldwide Romania,
Sinousia,
European Builders Confederation Ebc,
Disability Union Czech Republic,
Innovative Windows,
Rival Wealth,
Iran Small Industries And Industrial Parks Organization (Isipo),
Titan Freight Systems.
Vickibrackett.Com's categories are Consumer Services
Vickibrackett.Com's founding year is 2016
