Following a move from Saskatchewan to the Okanagan in the early 1970’s, Founder Rod Friesen opened Voyager RV on April 24, 1984. Located in Winfield BC, the business featured five consignment RVs and an office in a double-wide trailer. "I got quite a few consignments, and that was my inventory" explains Friesen. "We scoured the local classifieds, magazines, and back alleys. Things started to grow from there."
That sales lot is now home to over 350 RVs on over 12 acres of land and a two-story office and parts store along with three service and detail shops has replaced the double-wide trailer. In 2004 Rodney’s son Jason assumed the role of Vice President, and has helped grow the family business within the digital age. "Dad built such a great brand and reputation" explains Jason. "We’re now focused on the integration of new technologies to continue that growth." From 1 employee in 1984, the father son duo credit their growth to the now over 60 employees. "Our management and staff are amazing!" Jason explains. "We’re all focused on 1 goal; creating a great customer experience.”
Today, 80% of sales start or end via the Internet, leading the company to focus on offering the same great service as they do in-person. "It’s important to embrace the cultural shift of the digital age" Jason explains. "Our website is fully optimized and we're constantly making it easier to search inventory and get the answers you need." As a result of this focus, Voyager’s customer base has expanded across North America. They also helped form North America's leading RV Classifieds site - RVT.com.
Looking to the future, Jason sees a continued focus on what's best for the customer, not the bottom line. "Despite being a 'profit-center' for most other dealerships, we did away with Hidden or Surprise Dealer Fees. We also instituted an industry-first 10-Day No Hassle RV Exchange policy, which has been great peace of mind for customer's to ensure they make the right choice for their new RV."
Company Details
- Employees
- 28
- Founded
- -
- Address
- 9250 Highway 97, Winfield,bc V4v1p9,canada
- Industry
- Retail
- NAICS
-
Retail TradeMotor Vehicle and Parts DealersSporting Goods, Hobby, Musical Instrument, and Book StoresGeneral Merchandise StoresMiscellaneous Store RetailersNonstore RetailersProfessional and Commercial Equipment and Supplies Merchant WholesalersMiscellaneous Durable Goods Merchant WholesalersMiscellaneous Nondurable Goods Merchant WholesalersOther Motor Vehicle DealersAutomotive Parts, Accessories, and Tire StoresSporting Goods, Hobby, and Musical Instrument StoresDepartment StoresGeneral Merchandise Stores, including Warehouse Clubs and SupercentersOther Miscellaneous Store RetailersVending Machine OperatorsDirect Selling EstablishmentsRecreational Vehicle DealersMotorcycle, Boat, and Other Motor Vehicle DealersAutomotive Parts and Accessories StoresTire DealersSporting Goods StoresHobby, Toy, and Game StoresSewing, Needlework, and Piece Goods StoresPet and Pet Supplies StoresArt DealersManufactured (Mobile) Home DealersAll Other Miscellaneous Store RetailersFuel DealersOther Direct Selling EstablishmentsBoat DealersMotorcycle, ATV, and All Other Motor Vehicle DealersMusical Instrument and Supplies StoresWarehouse Clubs and SupercentersAll Other General Merchandise StoresTobacco StoresAll Other Miscellaneous Store Retailers (except Tobacco Stores)
- Website
- voyagerrv.ca
- Keywords
- RV Sales, RV Service and Repairs, New and Used RVs, RV Parts, RV Financing, Mobile RV Service and Repair.
- HQ
- Winfield, BC
Voyager Rv Centre Questions
Voyager Rv Centre's website is voyagerrv.ca
Voyager Rv Centre's LinkedIn profile is https://ca.linkedin.com/company/voyager-rv-centre
Voyager Rv Centre has
28 employees.
View email and phone details for 28
employees at Voyager Rv Centre.
Voyager Rv Centre's industry is
Retail
Voyager Rv Centre's top competitors are
Traveland Rv Supercentre,
Road Bear Rv,
Woody's Rv World,
Fraserway Rv,
Ferguson Rv World,
Schwab's Rv,
Rv Care Network Ltd,
Autism Okanagan,
Can-Am Rv Centre,
Western Rv, Group Of Companies'.
Voyager Rv Centre's categories are Retail
Voyager Rv Centre's founding year is 1984
