Wexford & James An Affiliate Of Altus Gts company information, Employees & Contact Information

Wexford & James, an affiliate of Altus GTS, was established in 2002 in West Des Moines, Iowa. Our company was founded with the goal to provide highly effective and efficient debt recovery services for insurance companies throughout North America. As an affiliate of Altus GTS, we offer comprehensive receivables management services, as well as powerful infrastructure, sound business ethics and strong investigative experience. These services can be tailored to your needs to help you control past due accounts both domestically and internationally. We are also available to be your liaison should litigation become necessary. We currently partner with over 200 companies in the insurance industry ranging from large multi-national to small independent companies in areas such as agent debit balances, audit premiums and unpaid deductibles to name a few. With each of our clients, Wexford/Altus strives to perform the following best practices: Full Transparency- Wexford/Altus promotes full transparency for our client through a variety of tools including WebAccess, customer reports and account updates. Clients should have the ability to know exactly what is taking place with their accounts at all times as they see fit. Client Privacy Policies- Wexford/Altus has been built on trust between our clients an ourselves. We have a duty to safeguard and keep confidential any information relating to our clients or their affairs. Whether it is provided to us in person, hard copy, electronically, or over the phone we will strive at all times to ensure that the information is kept confidential and secure. Performance Evaluation- Continuing evaluation of performance on a client specific basis on both an internal, as well as, vendor/client standpoint is of utmost importance. The ability to adjust, revise and improve processes through analytical and client feedback provides the opportunity to maximize recoveries and over client satisfaction.