Worktual delivers unified cloud communications, Agentic AI, and enterprise-grade contact centre solutions - all in one secure platform.
✔ Smart UCaaS that saves time
• Crystal-clear Zoom/Teams integration with real-time transcription and automated meeting summaries
• Intelligent call routing based on availability, skills, and customer priority
• Seamless calendar sync across all devices
✔ AI Chatbots that transforms customer experience
• True omnichannel support: voice, email, chat, SMS, and social media in one agent workspace
• Lola AI: Our generative chatbot handles complex queries with human-like understanding
• Lucas: Rules-based bot for instant FAQ resolution and 24/7 availability
• Sentiment analysis and predictive routing to prevent churn
✔ Productivity-boosting automation
• AI-powered email categorization and smart response suggestions
• Automated post-call workflows (CRM updates, ticket creation, follow-ups)
• Customizable knowledge base integration across all channels
✔ Enterprise-grade security & compliance
• End-to-end encryption for all communications
• HIPAA/GDPR compliant out of the box
• Complete audit trails and role-based access controls
Why 1,500+ businesses trust Worktual:
• 78% faster resolution times across channels
• 60% of routine queries handled automatically by Lola/Lucas
• 40% improvement in customer satisfaction scores
• 35% reduction in total comms stack costs
"Worktual let us replace 5 different tools while actually improving our customer experience. The AI features alone saved us 200+ hours/month." – TBC, Audracare
Ready to consolidate, automate, and elevate your communications?
Company Details
- Employees
- 73
- Founded
- -
- Address
- Level 18, 40 Bank Street, Canary Wharf,united Kingdom
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- unifiedring.com
- Keywords
- Voice systems, VOiP, Unified communication, cloud communications, Business communications, Free Live Chat, Live Chatbot, Contact Centre, AI Agent, customer experience, AI Chatbot, CCaaS.
- HQ
- London
Worktual Questions
Worktual's website is unifiedring.com
Worktual's LinkedIn profile is https://uk.linkedin.com/company/worktual
Worktual has
73 employees.
View email and phone details for 73
employees at Worktual.
Worktual's industry is
Software Development
Worktual's top competitors are
It Talent Hub,
Rsoft,
Freshworks,
Worktual Desk,
Lyca Mobile Group,
Simology,
Delibo,
Vectone,
Worktual Developer,
Grethena.
Worktual's categories are Software Development
Worktual's founding year is 2015
