Xceed

Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 10,000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in 10 different languages. Xceed currently has sites in Egypt, Morocco, Mauritius, UAE in addition to a new site in Saudi Arabia. * Services Inbound Services Outbound Services Back office Services Infrastructure Management Services Recruitment Process Outsourcing Helpdesk Support Services Social Media Analysis Services IAOP's Best Global Outsourcing 100™ 2009 till 2013, 2019,2020,2021,2022 & 2023 IAOP's Impact Sourcing Champions Index 2020,2021,2022 & 2023 Xceed Impact Sourcing Award 2020 - Shortlisted Companies to watch Best Career and Skill Paths Award -2008 Best Recruitment Program Award -2009 INSIGHTS Middle East Call Centre & CX Awards President’s pick “Value Creation” Problem Solver - 2019 President’s pick “Top 3” Problem Solver Award – 2019 President's pick "People Development" problem solver 2021 President's Pick - NPS Success Story Problem Solver 2022 Gulf sustainability awards •Gold winner – Best CSR initiative 2022 •Short listed – Best Response 2023 •Gold Winner – Best Government Sustainability Initiative 2024 ICXA – International Customer Experience Awards •Short listed – Best ESG Framework 2024 IBXA (international Business Excellence Awards) •Gold winner – Best CSR initiative 2023 •Gold Winner - Best Diversity, Equity and Inclusion Program 2024 Global ESG Awards Gold award for our initiatives in “Generating Employment & Promoting Descent Work Environment” 2023 * Certificates - COPC release 7.0 - ISO 22301:2012 Business Continuity Management - ISO 45001-2018 (Intertek) - ISO 9001-2015 (Intertek) - ISO 14001-2015 (Intertek) - ISO/IEC 27001:2005 Information Security Management System- BSI - ISO 22301:2012 Business Continuity Management System — BSI - ISO/IEC 27001:2013