Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 10,000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in 10 different languages.
Xceed currently has sites in Egypt, Morocco, Mauritius, UAE in addition to a new site in Saudi Arabia.
* Services
Inbound Services
Outbound Services
Back office Services
Infrastructure Management Services
Recruitment Process Outsourcing
Helpdesk Support Services
Social Media Analysis Services
IAOP's Best Global Outsourcing 100™ 2009 till 2013, 2019,2020,2021,2022 & 2023
IAOP's Impact Sourcing Champions Index 2020,2021,2022 & 2023
Xceed Impact Sourcing Award 2020 - Shortlisted Companies to watch
Best Career and Skill Paths Award -2008
Best Recruitment Program Award -2009
INSIGHTS Middle East Call Centre & CX Awards
President’s pick “Value Creation” Problem Solver - 2019
President’s pick “Top 3” Problem Solver Award – 2019
President's pick "People Development" problem solver 2021
President's Pick - NPS Success Story Problem Solver 2022
Gulf sustainability awards
•Gold winner – Best CSR initiative 2022
•Short listed – Best Response 2023
•Gold Winner – Best Government Sustainability Initiative 2024
ICXA – International Customer Experience Awards
•Short listed – Best ESG Framework 2024
IBXA (international Business Excellence Awards)
•Gold winner – Best CSR initiative 2023
•Gold Winner - Best Diversity, Equity and Inclusion Program 2024
Global ESG Awards
Gold award for our initiatives in “Generating Employment & Promoting Descent Work Environment” 2023
* Certificates
- COPC release 7.0
- ISO 22301:2012 Business Continuity Management
- ISO 45001-2018 (Intertek)
- ISO 9001-2015 (Intertek)
- ISO 14001-2015 (Intertek)
- ISO/IEC 27001:2005 Information Security Management System- BSI
- ISO 22301:2012 Business Continuity Management System — BSI
- ISO/IEC 27001:2013
Company Details
- Employees
- 8.06K
- Founded
- -
- Address
- The Smart Village, Km 28 Cairo Alex Road,egypt
- Phone
- 20 2 3776 3000
- in****@****dcc.com
- Industry
- Outsourcing And Offshoring Consulting
- Website
- xceedcc.com
- Keywords
- Business Process Outsourcing, Voice & Non-voice Services, Social Media Support and Analysis.
- HQ
- Cairo
Xceed Questions
Xceed's helpline number is 20 2 3776 3000
Xceed's website is xceedcc.com
Xceed's LinkedIn profile is https://eg.linkedin.com/company/xceed
Xceed has
8.06K employees.
View email and phone details for 8.06K
employees at Xceed.
Xceed's industry is
Outsourcing and Offshoring Consulting
Xceed's top competitors are
Tp,
Concentrix,
Fawry,
Vodafone,
Orange Egypt,
Banque Misr,
Telecom Egypt,
E& Egypt,
Raya Cx,
National Bank Of Egypt (Nbe).
Xceed's support email address is info@xceedcc.com
Xceed's categories are Outsourcing and Offshoring Consulting
Xceed's founding year is 2001
