Zelty AI Company Profile, Contacts & Intelligence

Zelty AI Overview

At Zelty, we're revolutionizing customer support by proving that exceptional service is no longer a luxury reserved for big brands with hefty budgets. Our innovative approach achieves outstanding results without sacrificing quality, and without the need for a large team of human agents. Our secret lies in automation - we've successfully automated 60-70% of customer support cases across multiple channels, including WhatsApp, Web, Facebook, Instagram, Phone, and Email. This results in a significant reduction in costs, exceeding 50%. Our Value Proposition: - Lower Total Cost: Our ultra-lean team structure translates to direct efficiency gains for our clients. - Fast Time-to-Value: Get productive workflows up and running in weeks, not months. - Real Personalization: Our AI learns your internal processes and vocabulary, ensuring a tailored experience that's far from a generic bot. - Measurable Impact: We track and report key metrics, including hours saved, CSAT, and net savings, on a monthly basis. Experience the Zelty difference and discover a new standard in customer support.

Headquarters

Ibague, Tolima, Co

Website

www.zelty.ai

Industry

Technology, Information And Internet

Founded

2023

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