Zero Gravity Labs

As the innovation arm of LoyaltyOne, Zero Gravity Labs focuses on the future of customer influence. We moved to a startup-friendly office space outside of the corporate environment to allow us to explore and experiment without the limitations or constrictions of today’s business and technology realities. We explore ways to change the face of loyalty and customer experience within the retail and banking industries, using emerging technologies identified through a process of ideation, experimentation and real world testing.