Zq Consulting company information, Employees & Contact Information

We are a Sydney-based startup with drive and passion in providing best-in-class customer and employee engagement solutions using Freshworks eco-system. A software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life. Our “mission” is to enable business realize how Freshworks eco-system can help them achieve awesome customer experience & engagement. At the core of our service is developing and maintaining positive relationships with our customers by acting as ‘trusted advisors and consultants’ by recommending and implementing leading technology SaaS based solutions. With cloud-first mindset and use of emerging technology solutions at our hearts, our “vision” is to become leading customer experience solution providers. We aim to achieve our vision by deploying omnichannel customer support, CRM and ITSM based solutions. From an implementation point of view, we provide following services: > Setup and configuration of Freshworks products > Review existing configurations and optimize > Perform health checks and provide recommendations > Enhance the usage of products by introducing new features > Provide reporting and KPIs/analytics services Our team of consultants and engineers are Freshworks certified and equipped with broad knowledge of all products. We appreciate every customer is unique and with that understanding, we treat each engagement with open mind exploring all opportunities without leaving any stone unturned. Book an appointment with us to explore how Freshworks can help you achieve customer success! #startup #customerexperience #freshworks #omnichannel #delightfulCX #advisory #consulting