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ABOUT US The term ‘BNO’ (Building Network Operator) is now firmly associated with electricity supply arrangements for multi- occupied developments. A single shop with a flat above or a high rise block of 200 + apartments now falls into the BNO regime. So what does ‘BNO’ mean to property developers, builders, electrical contractors, landlords, property management agents, facilities management companies and tenants? It means that the local electricity distribution companies no longer have any interest in the electrical supplies within a building other than their single unmetered intake point. Beyond the intake point there is still a significant amount of electrical equipment to serve each and every residential and commercial metering point within the building. This represents a fundamental change in who takes responsibility for the continuity and quality of your electricity supplies. Previously any issue or problem ‘before the meter’ was the responsibility of the local electricity distribution company i.e. UK Power Networks , SSE, Western Power Distribution etc. That’s no longer the case. Any such issue ‘after the intake point’ but ‘before the meter’ is now the responsibility of the BNO. BNO Power Services has been specifically established to provide BNO’s with an outsourced maintenance and call-out package so that they and their tenants are not exposed to the threat of extended power outages. After several years experience of operating within the electricity supply industry we’re ideally placed to help and advise BNO’s on all aspects of electrical distribution, energy supply and metering issues. HOW WE CAN HELP Audit An initial audit of the existing internal network, ensuring all equipment is fit for purpose. This will include a thermographic survey to ensure that there are no ‘hot spots’. A hot spot could be simply a loose connection within a distribution panel. Identifying a hot spot early and rectifying it could potentially save that connection burning out and therefore preventing a ‘no supply’ crisis at a later date. Prevention is better than Cure. A record of the existing equipment will be made and maintained. This will prove invaluable for future emergency call-outs. The record will include the specific make of equipment and location of all the main apparatus. During the initial audit distribution panels and associated switch gear will be sealed i.e. physically secured to prevent unauthorised tampering and reduce the risk of any illegal abstraction (theft of electricity). Annual Inspection A visual check on the whole network to ensure no deterioration since the initial audit or last inspection. Another thermographic survey. Also checking to ensure the security seals remain intact no tampering, no vermin damage etc. Minor repairs will be attended to there and then. Any significant work required will be reported and a quotation issued for. Emergency Call Out Service 24/7/365 Whether it’s one or all tenants reporting a loss of supply, a smell of burning, flood damage or any safety concern whatsoever we’ll attend at any time of day to restore supplies and ensure safety. We’ll take complete ownership of the problem and, if necessary, liaise with the local Distribution Network Operator. Generator Provision In the unlikely event that supplies cannot be restored within reasonable timescales, an emergency generator can be arranged, sized to meet the full demand of the development. The arrangement would include delivery, installation, fuel management and removal.