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CC4Teams is an Omni-Channel Customer Contact Solution certified by Microsoft and natively integrated into Microsoft Teams.
Regarding Customer Contact enablement, CC4ALL has become the authority in improving communication while empowering employees. In today's hybrid world, Customer contact teams are often dispersed and require a reliable end-to-end solution that reduces friction while ensuring fast responses, personalized experiences, and round-the-clock availability, regardless of location, time, and channel of choice.
To be put on hold, only to be connected incorrectly, is one of the biggest frustrations among customers. That is why we take Skill-Based Routing seriously; all channels are in one client and routed with the same powerful engine to transfer all interactions to the right employee the first time.
In the rapidly evolving realm of Customer Contact, AI's influence is reshaping the landscape at an unprecedented pace. However, amidst these changes, one constant remains: the indispensable role of people in the Customer Contact industry. With over 20 years of experience, we possess a profound understanding of the evolving nature of Customer Contact and the essential requirements of its professionals.
In our Customer Contact strategy, we fully embrace technology and actively lead its development.
Still, our core principle revolves around prioritizing people. We firmly believe that understanding and catering to individuals' needs is paramount.
For us, it's people first and technology second.
Company Details
- Employees
- 16
- Founded
- -
- Address
- Lange Dreef 15, 4131 Nj,netherlands
- Industry
- Telecommunications
- Website
- cc4skype.com
- Keywords
- Customer Journey, Omnichannel Customer Contact, Contact Center, Call Center, contactcenter software, Contactcenter4Teams, Microsoft UC Contact Center, Teams Call Center, Teams Contact Center, CRM Integration, Salesforce Integration, Dynamics Integration, Customer Contact Enablement, Native Microsoft Teams solution, Actionable Insights, Customer Contact Reporting & Recording, Skilled-base Routing, Conversational IVR, CC4Teams, Customer Contact.
- HQ
- Vianen
Contactcenter4all Questions
CONTACTCENTER4ALL's website is cc4skype.com
CONTACTCENTER4ALL's LinkedIn profile is https://nl.linkedin.com/company/cc4all
CONTACTCENTER4ALL has
16 employees.
View email and phone details for 16
employees at CONTACTCENTER4ALL.
CONTACTCENTER4ALL's industry is
Telecommunications
CONTACTCENTER4ALL's top competitors are
Luware,
We Need Milk Technologies,
Xdroid,
Nfon Uk,
Bridgeworks Ltd,
Dialpad,
Pegamento,
Nice,
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Expert Network.
CONTACTCENTER4ALL's categories are Telecommunications
CONTACTCENTER4ALL's founding year is 2014
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Top CONTACTCENTER4ALL Employees
-
Daniel Horgan
Senior Partner Director
United Kingdom, United Kingdom2symon.co.uk, johnryan.com2 +161292XXXXX
-
-
Gie Laurijssen
n/a
Antwerp Metropolitan Area, Belgium -
Cees de Jong
Ceo @ Contactcenter4All | Ict…
Greater Groningen Area, Netherlands
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