Complete IT Solutions Limited

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Are you obsessed with providing your customers with the best service? We are too, and we want to ensure that your customers are getting the best possible service from you! 🎯 Our mission is to spare you the headaches, give you back your time and connect you with your customers! ☎️ Are you still using a phone system fixed to the wall with phone lines? Or maybe your concerned about the big BT switch off in 2025. Well, don’t panic, we offer a cloud based telephone service which gives you a landline number to use on your mobile, laptop and desk phone, no matter where you are. Not only that, it helps direct your calls to the right person or department, records your calls if you want to and even sends you an email with your voicemails! 🤷 "So what?" I here you say, well here’s why: 📞 it breaks the chains from being tied to the office 📞 remote workers are still connected to the rest of the team on their laptop or mobile phone 📞 workers can video call each other and customers 📞 you can see who is using the phones and answering calls 📞 if you use a CRM system, we can integrate with your CRM to save time on recording every interaction with a customer If you need all of that and are looking to setup a more sophisticated call centre then our Contact Centre solution is for you. Here’s why: 🎧 help customers to connect with the right agent 🎧 give your customers a choice of calling, messaging via WhatsApp, SMS, chat-bot, email, Twitter to conform with their habits 🎧 monitor calls coming and going out, how many were answered or dropped, how long calls take to answer or close 🎧 inspect the customers journey from when they call, which agents they spoke with, for how long and the final outcome 🎧 streamline your internal processes with a single system 🧑💻 By the way, we also fill IT roles with our outstanding sister company, Fleet Recruitment Ltd. www.fleetrecruitment.co.uk Call us for a chat on 020 7856 9000 or email sales@complete-it-solutions.com

Company Details

Employees
10
Founded
-
Address
Northallerton, North Yorkshire Dl6 3dg, Gb
Industry
Telecommunications
Website
https://complete-it-solutions.com
Keywords
Cloud communications, contact centre, data connectivity, mobile data, business mobile, telecommunications, data cabling, broadband, headsets, networks, switches, routers.
HQ
Northallerton, North Yorkshire
Competitors
Shadow, Spire Technology Group, Complete IT Solutions.
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