Empathywise email format

Our consultancy tailors every engagement to address your goals and market challenges. EMPATHYWISE DESIGN THINKING WORKSHOPS We develop and facilitate custom workshops, trainings, and sprints in design thinking, a human-centered process for problem-solving, innovation, and collaboration. Our workshops and sprints are hands-on, fast-paced, and experiential, and foster creativity and collaboration. EMPATHY INTERVENTIONS Customized iterative & interactive process to enhance product teams’ intuition & empathy for customers. Fosters intuitive, deeper connections between companies and the people who use their brands. EMPATHY FUTURES The secret sauce for today’s cross-functional teams is to align themselves with their customers. A multi-step process with interactive ideation at its core, Empathy Futures focuses on creating new brand experiences & unlocking new areas of customer value. EMPATHY JOURNEY MAPPING A visual summation of customers’ interactions with a product or brand overtime. Our journey mapping process focuses on the rational & multifaceted emotional responses customers experience at various touchpoints. EMPATHY 101 WORKSHOP Trains product marketing teams in engaged, empathic listening. Teams learn how to focus not only on what is being said during customer interviews, but also on their own cognitive and emotional journeys that arise during the research process. With this new enhanced ability to empathically feel close to the internal experience of their customer, team members report being better able to anticipate customers’ needs. EMPATHY STORYTIME Brings the customer into the boardroom or cross-functional meetings, both figuratively and literally. Executives are moved by impactful storytelling video of customer anecdotes coupled with first-hand product team members’ experiences. EMPATHY 2.0 Empathy 2.0 explores ways to capitalize on the new insights & to incorporate them into strategic planning.