Liberty Call Center Solutions, LLC

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Liberty Call Center Solutions was founded in 2015 with a vision to radically transform traditional call center training and performance management. LCCS holistically aligns training, performance analytics and performance management to ensure consistent measurement and teaching of the behaviors and skills that drive and improve your program performance. Liberty Call Center Solutions provides sales, collections and soft-skill training modules for the classroom and has developed Valor CM performance management software to ensure that agent performance continues to be measured, trained and improved. Valor CM provides end-to-end performance management utilizing the power of data to objectively determine each agent’s areas of opportunity and then automatically assigns customized training lessons and eLearning worksheets for targeted and effective performance improvement.

Company Details

Employees
2
Founded
-
Address
18581 Montague Place, Purcellville,va 20132,united States
Industry
Outsourcing And Offshoring Consulting
HQ
PURCELLVILLE, VA
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