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Linetech Group offre Consulenza, Servizi e Tecnologia per assistere le aziende nei processi di Customer Relationship e Digital Transformation.
Forniamo servizi di Inbound, Outbound e Back-office grazie all’uso di diversi canali di contatto come Voce, Mail, Web, Chat, App, WhatsApp, Social Media.
Ai nuovi servizi automatizzati si affiancano quelli più tradizionali con risorse altamente qualificate.
Linetech nasce nel 1986, dall’aggregazione di alcuni tra i più importanti Call Center presenti sul mercato italiano.
Opera in quattro sedi a Bologna, Milano, Pola e Torino con oltre 500 postazioni.
Scarica qui la nostra presentazione aziendale: https://bit.ly/3vPPGxG
Linetech è in grado di offrire tutti i servizi di business process outsourcing riguardanti attività inbound, outbound e back-office.
Garanzia di qualità ed efficienza grazie a sistemi tecnologici che garantiscono un monitoraggio accurato e costante sullo svolgimento delle attività. Il sistema di gestione della qualità Linetech è certificato ISO 9001.
- 2020: 1st Top Performer Customer Base Outbound A2A
- 2019: Top Performer Inbound, Top Performer Switch e Top Performer Quality A2A
- 2018: Premio Open Innovation Smau
- 2017: 1st Top Quality Teleseller A2A e Best Performance Phone Collection Retail FCA Bank
- 2016 e 2015: 1st Top Performer Practice Switch A2A Energia Challenge sia per i servizi inbound che outbound; 1st Fair Play Practice Switch A2A Energia Challenge sia per i servizi inbound che outbound
- Ottenimento di performance superiori alla media nazionale nelle attività svolte per FCA Bank
Company Details
- Employees
- 186
- Founded
- -
- Address
- Strada Padana Superiore 2/b, Cernusco Sul Naviglio - Milano (Mi), Cernusco Sul Naviglio,mi 20063,italy
- Industry
- Outsourcing/offshoring
- Website
- http://www.linetechitalia.com
- Keywords
- Business Process Outsourcing, Customer Care, Centralini, Telemarketing & Teleselling, Market Research, Contact Center, Ricerche di Mercato, Call Center Inbound, Call Center Outbound, Back Office, Digital Startup, contact center milano, call center milano.
- HQ
- Cernusco sul Naviglio, MI
Linetech Group Questions
Linetech Group's website is http://www.linetechitalia.com
Linetech Group's LinkedIn profile is https://it.linkedin.com/company/linetech-group
Linetech Group has
186 employees.
View email and phone details for 186
employees at Linetech Group.
Linetech Group's industry is
Outsourcing/Offshoring
Linetech Group's top competitors are
Call2net S.p.a.,
Poste Italiane,
Net4value,
Comdata Group,
Koiné Srl,
Covisian,
Inovasj,
Jet Hr,
Linetech,
Meglioquesto.
Linetech Group's categories are Outsourcing/Offshoring
Linetech Group's founding year is 1986
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